Working In Hotels and Catering

Name: Working In Hotels and Catering
Brand: ROUTLEDGE
Price: 193.75 AUD
Availability: BackOrder

By: Roy C Wood

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Hardcover | 13 February 1992 | Edition Number 1

At a Glance

Hardcover
192 Pages

Dimensions(cm)
21.6 x 13.8 x 1.27

Hardcover

RRP $221.00

$193.75

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The hotel and catering industry is one of the largest employers in many countries. Drawing on a wide variety of empirical sources, Roy Wood provides a review and synthesis of research on hotel and catering employment. He provides rare insight into the realities of the hotel and restaurant industry. The book highlights many aspects which have been previously ignored, such as low wages, high labor turnover, lack of unionization, and heavy-handed management. Because of its depth and range,Working in Hotels and Cateringwill be of value to both students and professionals in hotel management and catering. Wood examines many aspects of employment in hotels and catering such as workplace and industrial conflict, discriminatory employment practices, the nature of hotel and catering labor markets, technology and the deskilling of employees, and the differential occupational experiences of employees from the hardest pressed operative worker to hotel managers.

Industry Reviews

"On the positve side he succeeds admirably at linking an intelligent and incisive treatment of themes common to work on hotel and catering to wider concerns in industrial sociology....I recommend the book to those who are engaged in either the study of hotel work or the problematic it poses for constructing startegies and structures of worker representation.."

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