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Audiobooks > Non-Fiction > Business & Management > Sales & Marketing > Customer Services
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  • The Transformation Economy : Guiding Customers to Achieve Their Aspirations - B.Joseph Pine
    The Transformation Economy
    Guiding Customers to Achieve Their Aspirations
    B. Joseph Pine II, B.Joseph Pine and Mike Lenz
    Digital Audiobook
    February 2026 Release
    $33.99
    PRE-ORDER
  • The Customer Education Playbook : How Leading Companies Engage, Convert, and Retain Customers - Barry Kelly
    The Customer Education Playbook
    How Leading Companies Engage, Convert, and Reta...
    Barry Kelly, Daniel Quick and Matt Weisgerber
    Digital Audiobook
    Instant Digital Delivery
    $33.99
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  • Profitable Answering Service, The : 65 Actionable Strategies to Boost Profitability, Master Technology, and Outpace the Competition - Peter Lyle DeHaan
    Profitable Answering Service, The
    65 Actionable Strategies to Boost Profitability...
    Peter Lyle DeHaan and Digital Voice Maxwell G
    Digital Audiobook
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    $16.99
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  • How to Sell : Everything you need to think, know and do to have greater sales conversations - Steve Radford
    How to Sell
    Everything you need to think, know and do to ha...
    Steve Radford
    Digital Audiobook
    Instant Digital Delivery
    $30.99
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  • The How Wow! : Secrets Behind World Class Service - John J. Murphy
    The How Wow!
    Secrets Behind World Class Service
    John J. Murphy and Patrick Lawlor
    Digital Audiobook
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    $26.99
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  • Excellence Wins : A No-Nonsense Guide to Becoming the Best in a World of Compromise - Horst Schulze
    Excellence Wins
    A No-Nonsense Guide to Becoming the Best in a W...
    Horst Schulze, Dean Merrill and Michael Wagner
    Digital Audiobook
    Instant Digital Delivery
    $36.99
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  • Entrepreneur Voices on the Science of Success - The Staff of Entrepreneur Media
    Entrepreneur Voices on the Science of Success
    The Staff of Entrepreneur Media, Susan Hanfield, Stephen R. Thorne and Jonathan Small
    Digital Audiobook
    Instant Digital Delivery
    $33.99
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  • Mom Test, The : How to Talk to Customers & Learn if Your Business is a Good Idea When Everyone is Lying to You - Rob Fitzpatrick
    Mom Test, The
    How to Talk to Customers & Learn if Your Busine...
    Rob Fitzpatrick
    Digital Audiobook
    Instant Digital Delivery
    $25.99
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  • Nincompoopery : Why Your Customers Hate You--and How to Fix It - John R. Brandt
    Nincompoopery
    Why Your Customers Hate You--and How to Fix It
    John R. Brandt
    Digital Audiobook
    Instant Digital Delivery
    $26.99
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  • Brand Identity Breakthrough : How to Craft Your Company's Unique Story to Make Your Products Irresistible - Gregory V. Diehl
    Brand Identity Breakthrough
    How to Craft Your Company's Unique Story to Mak...
    Gregory V. Diehl
    Digital Audiobook
    Instant Digital Delivery
    RRP $33.70
    $27.99
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  • Sandler Enterprise Selling : Winning, Growing, and Retaining Major Accounts - David Mattson
    Sandler Enterprise Selling
    Winning, Growing, and Retaining Major Accounts
    David Mattson, Brian W. Sullivan and Sean Pratt
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • Youtility : Why Smart Marketing Is about Help Not Hype - Jay Baer
    Youtility
    Why Smart Marketing Is about Help Not Hype
    Jay Baer and Marcus Sheridan
    Digital Audiobook
    Instant Digital Delivery
    $42.99
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  • The 60 Second Sale : The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye - David V. Lorenzo
    The 60 Second Sale
    The Ultimate System for Building Lifelong Clien...
    David V. Lorenzo
    Digital Audiobook
    Instant Digital Delivery
    $33.99
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  • Emotional Intelligence What Makes an Effective Leader HBR : What Makes a Leader? - Deaver Brown
    Emotional Intelligence What Makes an Effective Leader HBR
    What Makes a Leader?
    Daniel Goleman and Deaver Brown
    Digital Audiobook
    Instant Digital Delivery
    $5.99
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  • Magnetic : The Art of Attracting Business - Joe Calloway
    Magnetic
    The Art of Attracting Business
    Joe Calloway and Don Hagen
    Digital Audiobook
    Instant Digital Delivery
    $47.99
    BUY NOW
  • There's a Customer Born Every Minute : P.T. Barnum's Amazing 10
    There's a Customer Born Every Minute
    P.T. Barnum's Amazing 10 "Rings of Power" for C...
    Joe Vitale and Steve Menasche
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • The Innovative Sale : Unleash Your Creativity for Better Customer Solutions and Extraordinary Results - Mark Donnolo
    The Innovative Sale
    Unleash Your Creativity for Better Customer Sol...
    Mark Donnolo and Walter Dixon
    Digital Audiobook
    Instant Digital Delivery
    $42.99
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  • The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists - Shep Hyken
    The Cult of the Customer
    Create an Amazing Customer Experience That Turn...
    Shep Hyken and Timothy Andrés Pabon
    Digital Audiobook
    Instant Digital Delivery
    $33.99
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  • The Simple Truths of Service : Inspired by Johnny the Bagger - Ken Blanchard
    The Simple Truths of Service
    Inspired by Johnny the Bagger
    Ken Blanchard, Don Hagen and Rose Itzcovitz
    Digital Audiobook
    Instant Digital Delivery
    $26.99
    BUY NOW
  • 212° Service : The 10 Rules for Creating a Service Culture - Mac Anderson
    212° Service
    The 10 Rules for Creating a Service Culture
    Mac Anderson and Derek Shetterly
    Digital Audiobook
    Instant Digital Delivery
    $26.99
    BUY NOW
  • Matter : Move Beyond the Competition, Create More Value, and Become the Obvious Choice - Peter Sheahan
    Matter
    Move Beyond the Competition, Create More Value,...
    Peter Sheahan, Julie Williamson and Walter Dixon
    Digital Audiobook
    Instant Digital Delivery
    $47.99
    BUY NOW
  • Delivering Happiness : A Path to Profits, Passion, and Purpose - Tony Hsieh
    Delivering Happiness
    A Path to Profits, Passion, and Purpose
    Tony Hsieh
    Digital Audiobook
    Instant Digital Delivery
    $41.99
    BUY NOW
  • Delight Your Customers : 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary - Steve Curtin
    Delight Your Customers
    7 Simple Ways to Raise Your Customer Service fr...
    Steve Curtin and Sean Pratt
    Digital Audiobook
    Instant Digital Delivery
    $47.99
    BUY NOW
  • The Experience Economy - James H. Gilmore
    The Experience Economy
    James H. Gilmore, B. Joseph Pine II and Eric Conger
    Digital Audiobook
    Instant Digital Delivery
    $22.99
    BUY NOW
  • The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value - Peter Fader
    The Customer Centricity Playbook
    Implement a Winning Strategy Driven by Customer...
    Peter Fader, Sarah Toms and Steve Menasche
    Digital Audiobook
    Instant Digital Delivery
    $21.99
    BUY NOW
  • Customer CEO : How to Profit from the Power of Your Customers - Chuck Wall
    Customer CEO
    How to Profit from the Power of Your Customers
    Chuck Wall and Dana Hickox
    Digital Audiobook
    Instant Digital Delivery
    $50.99
    BUY NOW
  • The Compass and the Nail : How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet - Craig Wilson
    The Compass and the Nail
    How the Patagonia Model of Loyalty Can Save You...
    Craig Wilson and Kyle Tait
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • The Customer Loyalty Loop : The Science Behind Creating Great Experiences and Lasting Impressions - Noah Fleming
    The Customer Loyalty Loop
    The Science Behind Creating Great Experiences a...
    Noah Fleming and Walter Dixon
    Digital Audiobook
    Instant Digital Delivery
    $47.99
    BUY NOW
  • How Clients Buy : A Practical Guide to Business Development for Consulting and Professional Services - Tom McMakin
    How Clients Buy
    A Practical Guide to Business Development for C...
    Tom McMakin, Doug Fletcher and Barry Abrams
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • Jobs To Be Done : A Roadmap for Customer-Centered Innovation - David Farber
    Jobs To Be Done
    A Roadmap for Customer-Centered Innovation
    David Farber, Jessica Wattman, Stephen Wunker and Tim Andres Pabon
    Digital Audiobook
    Instant Digital Delivery
    $42.99
    BUY NOW
  • Sell! : The Way Your Customers Want to Buy - Dale Carnegie & Associates
    Sell!
    The Way Your Customers Want to Buy
    Dale Carnegie & Associates and Dan Strutzel
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • Hug Your Haters : How to Embrace Complaints and Keep Your Customers - Jay Baer
    Hug Your Haters
    How to Embrace Complaints and Keep Your Customers
    Jay Baer
    Digital Audiobook
    Instant Digital Delivery
    $47.99
    BUY NOW
  • Ultimate Customer Service : Customer Service Essentials for Loyal Customers - Mark Sanborn
    Ultimate Customer Service
    Customer Service Essentials for Loyal Customers
    Made for Success and Mark Sanborn
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • Customer Loyalty : Top Strategies for Increasing Your Company's Bottom Line - Justin Sachs
    Customer Loyalty
    Top Strategies for Increasing Your Company's Bo...
    Justin Sachs and Scott Clem
    Digital Audiobook
    Instant Digital Delivery
    $23.99
    BUY NOW
  • Ignore Your Customers (and They'll Go Away) : The Simple Playbook for Delivering the Ultimate Customer Service Experience - Micah Solomon
    Ignore Your Customers (and They'll Go Away)
    The Simple Playbook for Delivering the Ultimate...
    Micah Solomon, Jakob Lewis, Gabe Wicks and John Behrens
    Digital Audiobook
    Instant Digital Delivery
    $36.99
    BUY NOW
  • Never Lose a Customer Again : Turn Any Sale into Lifelong Loyalty in 100 Days - Joey Coleman
    Never Lose a Customer Again
    Turn Any Sale into Lifelong Loyalty in 100 Days
    Joey Coleman
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • Sense & Respond : How Successful Organizations Listen to Customers and Create New Products Continuously - Jeff Gothelf
    Sense & Respond
    How Successful Organizations Listen to Customer...
    Jeff Gothelf, Josh Seiden and Graham Rowat
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • The Excellence Dividend : Principles for Prospering in Turbulent Times from a Lifetime in Pursuit of Excellence - Tom Peters
    The Excellence Dividend
    Principles for Prospering in Turbulent Times fr...
    Tom Peters
    Digital Audiobook
    Instant Digital Delivery
    $39.99
    BUY NOW
  • Just Listen : Discover the Secret to Getting Through to Absolutely Anyone - Mark Goulston
    Just Listen
    Discover the Secret to Getting Through to Absol...
    Mark Goulston and Arthur Morey
    Digital Audiobook
    Instant Digital Delivery
    $42.99
    BUY NOW
  • Emotional Intelligence for Sales Success : Connect with Customers and Get Results - Janet Ivey
    Emotional Intelligence for Sales Success
    Connect with Customers and Get Results
    Colleen Stanley, Janet Ivey and Charity Spencer
    Digital Audiobook
    Instant Digital Delivery
    $36.99
    BUY NOW
  • Make Some Noise : The Unconventional Road to Dominance - Ken Schmidt
    Make Some Noise
    The Unconventional Road to Dominance
    Ken Schmidt
    Digital Audiobook
    Instant Digital Delivery
    $50.99
    BUY NOW
  • The Challenger Customer : Selling to the Hidden Influencer Who Can Multiply Your Results - Matthew Dixon
    The Challenger Customer
    Selling to the Hidden Influencer Who Can Multip...
    Matthew Dixon, Brent Adamson, Pat Spenner, Nick Toman and Steve Kramer
    Digital Audiobook
    Instant Digital Delivery
    $20.99
    BUY NOW
  • Business relationship management - Michael Goodrick
    Business relationship management
    Robbie Wheeler and Michael Goodrick
    Digital Audiobook
    Instant Digital Delivery
    RRP $25.25
    $20.99
    17%
    OFF
    BUY NOW
  • The A - Z of Service Excellence : The Essential Guide to Becoming a Customer Service Professional - Cate Schreck
    The A - Z of Service Excellence
    The Essential Guide to Becoming a Customer Serv...
    Cate Schreck and Dave Stokes
    Digital Audiobook
    Instant Digital Delivery
    RRP $25.29
    $20.99
    17%
    OFF
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  • Winning with People : Discover the People Principles that Work for You Every Time - Henry O. Arnold
    Winning with People
    Discover the People Principles that Work for Yo...
    John C. Maxwell and Henry O. Arnold
    Digital Audiobook
    Instant Digital Delivery
    $36.99
    BUY NOW
  • They Ask, You Answer : A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, Revised & Updated - Marcus Sheridan
    They Ask, You Answer
    A Revolutionary Approach to Inbound Sales, Cont...
    Marcus Sheridan
    Digital Audiobook
    Instant Digital Delivery
    $33.99
    BUY NOW
  • The Customer Rules : The 39 Essential Rules for Delivering Sensational Service - Lee Cockerell
    The Customer Rules
    The 39 Essential Rules for Delivering Sensation...
    Lee Cockerell
    Digital Audiobook
    Instant Digital Delivery
    $25.99
    BUY NOW
  • Know What You're FOR : A Growth Strategy for Work, An Even Better Strategy for Life - Jeff Henderson
    Know What You're FOR
    A Growth Strategy for Work, An Even Better Stra...
    Jeff Henderson
    Digital Audiobook
    Instant Digital Delivery
    $36.99
    BUY NOW
  • The Ultimate Question 2.0 : How Net Promoter Companies Thrive in a Customer-Driven World - Rob Markey
    The Ultimate Question 2.0
    How Net Promoter Companies Thrive in a Customer...
    Rob Markey, Fred Reichheld and Walter Dixon
    Digital Audiobook
    Instant Digital Delivery
    $47.99
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  • Selling : The experts tell all! (Collins Business Secrets) - Nick Constable
    Selling
    The experts tell all! (Collins Business Secrets)
    Nick Constable
    Digital Audiobook
    Instant Digital Delivery
    $19.99
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  • Customer Success : How Innovative Companies Are Reducing Churn and Growing Recurring Revenue - Nick Mehta
    Customer Success
    How Innovative Companies Are Reducing Churn and...
    Nick Mehta, Lincoln Murphy, Dan Steinman and Tim Andres Pabon
    Digital Audiobook
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  • Network Marketing is Dead, Long Live Network Marketing - Millian Quinteros
    Network Marketing is Dead, Long Live Network Marketing
    Praveen Kumar & Prashant Kumar and Millian Quinteros
    Digital Audiobook
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    RRP $25.32
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  • Customer Care : The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients - Jesse Gross
    Customer Care
    The Ultimate Guide to Strategic Customer Suppor...
    Ruby Charitys and Jesse Gross
    Digital Audiobook
    Instant Digital Delivery
    RRP $8.43
    $7.99
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  • Customer Service The Sandler Way : 48 Rules for Strategic Customer Care - Anne MacKeigan
    Customer Service The Sandler Way
    48 Rules for Strategic Customer Care
    Anne MacKeigan and Sean Pratt
    Digital Audiobook
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    $21.99
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  • Sales : Sales Strategies: The Top 100 Best Ways To Increase Sales - Joshua Mackey
    Sales
    Sales Strategies: The Top 100 Best Ways To Incr...
    Ace McCloud and Joshua Mackey
    Digital Audiobook
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  • The Power of Reputation : Strengthen the Asset That Will Make or Break Your Career - Chris Komisarjevsky
    The Power of Reputation
    Strengthen the Asset That Will Make or Break Yo...
    Chris Komisarjevsky and Walter Dixon
    Digital Audiobook
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    $47.99
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  • Relationships 101 - John C. Maxwell
    Relationships 101
    John C. Maxwell and Sean Runnette
    Digital Audiobook
    Instant Digital Delivery
    $26.99
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  • The Complete Strategy Guide to Day Trading for a Living in 2019 : Revealing the Best Up-to-Date Forex, Options, Stock and Swing Trading Strategies of 2019 (Beginners Guide) - Jason Belvill
    The Complete Strategy Guide to Day Trading for a Living in 2019
    Revealing the Best Up-to-Date Forex, Options, S...
    Mark Vogel and Jason Belvill
    Digital Audiobook
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  • Uncopyable You : CREATE A PERSONAL BRAND THAT GETS PEOPLE TO KNOW YOU, LIKE YOU, TRUST YOU, AND REMEMBER YOU! - Steve Miller
    Uncopyable You
    CREATE A PERSONAL BRAND THAT GETS PEOPLE TO KNO...
    Steve Miller and Kay Miller
    Digital Audiobook
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  • How to Deal With Difficult People : An Ultimate Guide to Successfully Cope and Deal With Difficult People (Learn How to Communicate Effectively With Difficult People, Improve Your Communication Skills) - Michael Schwartz
    How to Deal With Difficult People
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    Michael Schwartz and Digital Voice Mason G
    Digital Audiobook
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  • Marketing in the AI Era : Why Personalization Wins the Customer Experience - Paige McKinney
    Marketing in the AI Era
    Why Personalization Wins the Customer Experience
    Yaniv Navot, Paige McKinney and Christopher C. Odom
    Digital Audiobook
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  • High Ticket Closing Secrets by Alex Cooper : How I Close High Paying Clients Without Being Pushy or Sleazy - Alex Cooper
    High Ticket Closing Secrets by Alex Cooper
    How I Close High Paying Clients Without Being P...
    Alex Cooper and Digital Voice Mason G
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  • Treasure Hunt : A Common-Sense Approach to Building a Successful Sales Career - Michael Hinkle
    Treasure Hunt
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    Michael Hinkle and Dustin Ebaugh
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  • Make Them Smile : Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth - Dr. Sulman Ahmed
    Make Them Smile
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    Dr. Sulman Ahmed and Tom Beyer
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  • Ridiculously Easy to Do Business With : A practical guide to giving customers what they want--when and how they want it - David Avrin
    Ridiculously Easy to Do Business With
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    David Avrin
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  • The Charismatic Leader : 21 Skills to Connect with People - John C. Maxwell
    The Charismatic Leader
    21 Skills to Connect with People
    John C. Maxwell
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  • In the Arena - Beau Robinson
    In the Arena
    Beau Robinson
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  • Navigating Tough Customer Interactions : Strategies for Handling Challenging Customer Situations - Adam Walker
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    Adam Walker
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  • The Heart of Hospitality : Great Hotel and Restaurant Leaders Share Their Secrets - Kevin T. Collins
    The Heart of Hospitality
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    Micah Solomon and Kevin T. Collins
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  • Taming the Tough Ones: Mastering Customer Conflict : Proven Techniques for Turning Challenging Interactions into Success - Laura Bennett
    Taming the Tough Ones: Mastering Customer Conflict
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    Laura Bennett
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  • The Revelation Conversation : Inspire Greater Employee Engagement by Connecting to Purpose - Steve Curtin
    The Revelation Conversation
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    Steve Curtin and Sean Pratt
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  • The Frictionless Organization : Deliver Great Customer Experiences with Less Effort - David Jaffe
    The Frictionless Organization
    Deliver Great Customer Experiences with Less Ef...
    David Jaffe, Bill Price and Caroline Miller
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  • A Complaint Is a Gift, 3rd Edition : How to Learn from Critical Feedback and Recover Customer Loyalty - Janelle Barlow
    A Complaint Is a Gift, 3rd Edition
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    Janelle Barlow and Anna Crowe
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  • Building Brand Communities : How Organizations Succeed by Creating Belonging - Charles Vogl
    Building Brand Communities
    How Organizations Succeed by Creating Belonging
    Charles Vogl, Carrie Melissa Jones and Caroline Miller
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  • Inside Your Customer's Imagination : 5 Secrets for Creating Breakthrough Products, Services, and Solutions - Chip R. Bell
    Inside Your Customer's Imagination
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    Chip R. Bell and Sean Pratt
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