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Shipping & Delivery

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Booktopia Live Chat

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You can reach us on +612 9045 4394
We're available Monday to Friday, 9am to 5pm Sydney time, except public holidays.

Standard Shipping

We charge a flat-rate of $7.95 per order, with tracking to be sent to any Australian or New Zealand delivery address, for as many items as you'd like to order.

If you are overseas but delivering to an Australian address, it is still only $7.95.

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Express Shipping

Express Shipping is available for orders that contain In Stock items only, to be delivered to an Australian address. It costs $14.95 per order and it is the best way to ensure your parcel arrives as quickly as possible.

Order by 1:30pm for delivery the next business day to postcodes covered by Australia Post’s Express Post Delivery Network. If your address isn’t covered, Australia Post will use the fastest possible transport links.

As a general rule the Express Post Delivery Network only covers the major metropolitan areas in each state. Just to be sure, double check your postcode’s eligibility on the Australia Post website.

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Shipping Timeframes

Booktopia's Distribution Centre houses over 100,000 items that are In Stock and Ready to Ship. We also sell other items that we source from our local and international suppliers.

Please pay close attention to the shipping time frame for each individual product that you order. Any delivery estimate starts after the advertised shipping time frame.

If your order has still not been delivered after the advertised time frame, or there is no time frame listed on our website, please click below to speak to one of our Live Chat representatives.

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Delivering your order

Split Shipments
We may choose to split your shipment if items in your order have different shipping time frames. In Stock items will be shipped right away. Please note that we don’t charge you extra for multiple shipments.

Pick Up
We don’t offer an option to pick up an order from our Distribution Centre.

All items purchased on our website need to be shipped to a personal or a business address.

Tracking my order
We'll send you a shipping notification with a tracking number the same evening the item ships. You can use this to follow the progress of your delivery.

If your order is sent out in multiple shipments you will have multiple tracking numbers. Please note that it may take some time before your tracking link is active as your parcel will need to be scanned by Australia Post at one of their facilities.

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New Zealand Orders

Orders being delivered to a New Zealand address are sent using a freight forwarder from Australia and are delivered by an NZ Post or NZ courier.

We charge a flat-rate of $7.95 per order, with tracking to be sent to any Australian or New Zealand delivery address, for as many items as you'd like to order.

As Booktopia is an Australian online store all prices are listed in Australian Dollars. If you are paying with a New Zealand card your bank will convert the cost from AUD to NZD on your behalf.

Orders being delivered to New Zealand that are over the value of AUD$270 will be liable for import duties. If the applicable New Zealand authorities determine that your order is to be assessed for import duties your parcel will be held. Our freight forwarder will send you an invoice for the applicable fees. If you accept the charges the parcel will continue on it’s way to you. Should you reject the charges the parcel will be returned to Booktopia and a member of our Customer Service team will get in touch with you.

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