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SilverComm : Marketing Practices and Messages for the Age of Aging - Anne M. Cooper
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SilverComm

Marketing Practices and Messages for the Age of Aging

By: Anne M. Cooper, Young Joon Lim

Hardcover | 16 February 2023

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In 2021, the first of the 78 million Baby Boomers turned 75, and by 2030, those 65 and older will account for 20% of the U.S. population. Although seniors control 70% of disposable income and make 50% of all consumer purchases, most current marketing campaigns devote less than 10% of their budgets to this vital and vibrant market.

It is imperative that the strategic communication professions take note of this oncoming Silver Tsunami and learn to make the most of it. This supplementary textbook, suitable for both undergrad and graduate students, explains how longevity has affected and must continue to affect marketing and advertising practices. While students rarely gear their professional paths towards elderly markets, engaging with the senior sectors can lead to an incredibly rewarding and successful career.

In addition to 25 exclusive interviews with professionals working with seniors, the volume features

  • new, theory-based research on crisis public relations, advertising's distorted mirror, unregulated medical advertising, and media erasure
  • focused content on many U.S. states and various foreign countries
  • text boxes within each chapter to highlight key points
  • project-related exercises at the end of each chapter
  • engaging illustrations program
  • appendices, including Project Resources and 50 Years of U.S. Elder-focused Cinema
Industry Reviews

Cooper and Lim have helped fill an important void in communications education and scholarship with SilverComm. The text combines rich data with personal interviews to shed light on the numerous--and often overlooked--professional opportunities in the older-adult consumer space and the rewards associated with this important work.


In the age of aging, SilverComm--a term coined by the authors of this book--has tremendous opportunities while facing unique challenges. Based on firsthand information, these two seasoned scholars have presented us with a well-focused, in-depth, and reader-friendly book. Anyone with interest in gerontology advertising, communication, marketing, and/or public relations will find this timely volume engaging, refreshing, and enlightening.


The authors coin the term "SilverComm" to bring attention to the design of strategic communication aimed at individuals who are 65 years or older. Marketers and public relations professionals continue to ignore this formidable consumer group, often called the "silver tsunami," despite the fact that seniors continue to grow in size and buying power. Indeed, seniors control 70 percent of US disposable income, yet US marketing budgets targeting them are less than 10 percent. This richly informative book is long overdue. It fills an important niche in marketing literature by offering practical guidance for designing strategic communication, marketing campaigns, and media content for senior audiences. Effective messages should not be ageist, racist, and/or sexist. The authors also note that additional opportunities exist for new services and products. Especially insightful discussions include Japan's increasing use of robotics, Germany's attempts to increase tech literacy, and the impact of COVID-19. Each chapter ends with five projects and exercises that students can do to further enhance their learning, making this book an excellent purchase for undergraduate and graduate business collections. Highly recommended. Undergraduates through faculty; professionals; general readers.


This book illuminates a dark corner of the marketing arena--one which professionals need to take under advisement as quickly as possible. The ability and skill to address an aging population is a necessity in today's corporate, service, and non-profit environments. This book is filled with not just theory but practical applications to assist the in-house, agency, or consulting marketer.


This sorely needed text examines aging issues in the context of strategic communication. The book is useful as a textbook for courses on aging in advertising, public relations, marketing and related fields, it also informs scholarly research in the area, while also providing practical guidance for professionals engaged in working with this population.

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