Saving Face

How to Preserve Dignity and Build Trust

By: Maya Hu-Chan

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Paperback | 9 June 2020

At a Glance

Paperback
224 Pages

Dimensions(cm)
21.4 x 14.0 x 1.4

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$35.75

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"Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else."
--Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient

"Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else."
--Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient

Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of "saving face" can help any leader preserve dignity and create more empathetic cross-cultural relationships.

"Face" represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace.

Industry Reviews

"Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else."
--Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient

"Maya is an expert on instilling the confidence you need to navigate cultural differences and, not surprisingly, does an excellent job of guiding you through the process."
--Ken Wheatley, former Senior Vice President, Sony Electronics

"If you are a leader, budding leader, or individual contributor or you just want to be a better human being, this book is for you!"
--Mike Howard, former Chief Security Officer, Microsoft Corporation

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