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Vanishing Boundaries : How Integrating Manufacturing and Services Creates Customer Value, Second Edition - Richard E. Crandall

Vanishing Boundaries

How Integrating Manufacturing and Services Creates Customer Value, Second Edition

By: Richard E. Crandall, William R. Crandall

eText | 23 October 2013 | Edition Number 2

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Businesses need to become more consumer-centric, efficient, and quality conscious. Yet global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more universally applicable ideas. Vanishing Boundaries: How Integrating Manufacturing and Services Creates C

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