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Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas - Don Tapping

Value Stream Management for the Lean Office

Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

By: Don Tapping, Tom Shuker

eText | 19 February 2018 | Edition Number 1

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Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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Non-FictionBusiness & ManagementManagement & Management TechniquesManagement of Specific AreasProduction of Quality Control ManagementEngineering & TechnologyEnvironmental ScienceTechnology in GeneralEngineering in GeneralIndustrial Chemistry & Manufacturing TechnologiesOther Manufacturing TechnologiesOffice & Workplace
Office Management

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Hardcover

Published: 19th February 2018

Available for Backorder. We will order this from our supplier however there isn't a current ETA.

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