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User-Centred Engineering : Creating Products for Humans - Michael Richter

User-Centred Engineering

Creating Products for Humans

By: Michael Richter, Markus Flückiger

Hardcover | 30 October 2014

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A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think - or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development - product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include:

  • The most important user-centred techniques and their alignment in the development process
  • Planning examples of user-centred activities for projects
  • User-oriented approaches for organisations
  • Real-life case studies
  • Checklists, tips and a lot of background information provide help for practitioners

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