
Never Split the Difference
Negotiating as if Your Life Depended on It
By: Chris Voss
Paperback | 29 May 2017 | Edition Number 1
At a Glance
Paperback
RRP $26.99
$16.19
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ISBN: 9781847941497
ISBN-10: 1847941494
Published: 29th May 2017
Format: Paperback
Language: English
Number of Pages: 288
Audience: General Adult
Publisher: RANDOM HOUSE UK
Country of Publication: GB
Edition Number: 1
Dimensions (cm): 12.8 x 13 x 2
Weight (kg): 0.23
What is Never Split the Difference about?
Former FBI lead hostage negotiator Chris Voss shares a field-tested approach to negotiation that works in any situation, from boardrooms to buying a car.
Who is Chris Voss?
Chris Voss spent decades as the FBI's lead international kidnapping negotiator, facing bank robbers, gang leaders and terrorists.
What are the key techniques?
Tactical empathy, mirroring, labelling emotions and calibrated questions that make the other side solve your problem.
How is it different from other negotiation books?
It rejects splitting the difference and rational-compromise models, arguing emotions drive every deal.
Who recommends it?
Adam Grant called it riveting, the Guardian brilliant. It is a staple on business must-read lists.
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