TLC at Work

Training, Leading, Coaching All Types for Star Performance

By: Donna Dunning

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Paperback | 30 April 2004 | Edition Number 1

At a Glance

Paperback
320 Pages

Dimensions(cm)
19 x 25.9 x 2.1

Paperback

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For coaches, corporate trainers, human resources professionals, and career counselors-anyone responsible for facilitating professional growth and development in others-TLC at Work offers a start-to-finish process and a comprehensive fieldbook of hands-on, interactive tools.

Drawing on the key concepts of the Myers-Briggs Type Indicator (MBTI) personality inventory and her twenty years of experience working with personality type, award-winning author and consultant Donna Dunning defines and describes-in a measureable way-five core competencies essential for workplace success. She delivers all the practical strategies, assessment tools, and step-by-step advice needed to help employees become self-directed, mindful, skilled communicators, able to learn readily and adapt easily to the challenges of today''s workplace.

Industry Reviews

I ve been waiting for a coaching resource that is this clear, this user-friendly, and this robust. This book will help anyone who trains, leads, or coaches other achieve better results in less time. - Sharon Jordan-Evans, president, Jordan Evans Group; coauthor, Love Em or Lose Em and Love It, Don t Leave It

A very practical, feet-on-the-ground guide for developing workplace competencies and for providing TLC. Joining Dunning in this journey of personal and professional development is fun and highly worthwhile. - W. Warner Burke, Ph.D., Edward Lee Thorndike Professor of Psychology & Education, Teachers College, Columbia University

A masterstroke in the field of talent development and a must for every HR leader, coach, and trainer who needs to teach cutting-edge competencies to people with distinctly different mind-sets and coach them to dramatically alter their behavior. - Robert Hargrove, author, Masterful Coaching

A comprehensive guide for anyone responsible for facilitating professional growth and development. - T&D Magazine

Breaking down Dunning's lessons to five competencies for workplace success makes coaching easier and leading others a less painstaking task. - Soundview Executive Book Summary

Dunning provides detailed check lists throughout the book so readers can check their own or their client employees' progress. - HR Magazine

Dunning shines in her discussion of personality traits and working with the dynamic uniqueness of individuals. - Biz Books by Jim Pawlak

Highly recommended and superbly useful guidebook. Though intended for business use, its principles are also directly applicable to volunteers. - Bookwatch

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You Can Find This Book In

Non-Fiction Education Careers Guidance Industrial or Vocational Training Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Office & Workplace

Introduction
Acknowledgments
About the author
Competencies for developing others
Building relationships
Facilitating development
Workplace competencies
Self-responsibility
Communication
Mindfulness
Productivity
Proactivity
Summary of the five workplace competencies
References
Index
Table of Contents provided by Blackwell. All Rights Reserved.

TLC at Work

Training, Leading, Coaching All Types for Star Performance

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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