| Preface | p. xi |
| About the Author | p. xiii |
| Acknowledgments | p. xv |
| About APICS | p. xvii |
| Web Added Value | p. xix |
| Introduction | p. 1 |
| The Vector Approach | p. 2 |
| Organizational Structure and Corporate Culture | p. 6 |
| Past as Teacher | p. 7 |
| The Individual and Global Organizations: A Commercial Contract | p. 9 |
| Execution | p. 13 |
| The Origins of Contemporary Supply Chain Management | p. 15 |
| Four Events That Shaped Supply Chain Management | p. 17 |
| Mass Production | p. 17 |
| Product Differentiation | p. 20 |
| Management as a Science | p. 21 |
| The Japanese Get in the Game | p. 22 |
| Two Roads Equally Traveled | p. 27 |
| Logistics and the Evolution of Supply Chain Management | p. 32 |
| Integrated Logistics | p. 33 |
| Summary | p. 35 |
| Lean Manufacturing | p. 37 |
| The Lean Manufacturing Value System | p. 38 |
| Mentality | p. 39 |
| Manpower | p. 40 |
| Machinery | p. 42 |
| Methodology | p. 43 |
| Inventory Management | p. 43 |
| Supplier Relations | p. 45 |
| Time to Market and Supplier Relations | p. 46 |
| Supplier Tiers | p. 48 |
| Extending Lean Supplier Management | p. 49 |
| The Lean Logistics Chain | p. 50 |
| Summary | p. 52 |
| The Impact of Globalization on Supply Chain Management | p. 53 |
| Globalization, the World Trade Organization and Trade Agreements | p. 53 |
| The Trade Agreement | p. 56 |
| Substantial Transformation | p. 57 |
| Local Content | p. 58 |
| The Industrial Campus | p. 59 |
| Acquisitions and Industry Consolidation | p. 60 |
| Global Supply Chain Players | p. 60 |
| Outsourcing and Global Supply Chain Management: Contract Manufacturing | p. 65 |
| Contract Manufacturing | p. 66 |
| Contract Manufacturing, Operations and Financial Results | p. 69 |
| Make or Buy? | p. 71 |
| Outsourcing and Global Supply Chain Management: Third-Party Logistics | p. 75 |
| The Paperless Society | p. 76 |
| Customs Brokerage | p. 78 |
| Logistics Costs | p. 81 |
| Third-Party Logistics and Asset Management | p. 82 |
| Logistics and International Materials Management | p. 83 |
| Fixed Assets | p. 87 |
| Fixed Assets and Time to Market | p. 88 |
| Summary | p. 90 |
| Musical Inventories | p. 91 |
| Materials Requirements Planning Versus Just in Time | p. 92 |
| Just in Time and International Trade | p. 94 |
| A Hybrid Model | p. 97 |
| Just in Time and Vendor-Managed Inventories | p. 98 |
| Vendor-Managed Inventory Operations | p. 100 |
| Min/Max Levels | p. 100 |
| Vendor-Managed Inventory and Financial Considerations | p. 101 |
| Lead Times, Incoterms and Vendor-Managed Inventories | p. 102 |
| Efficient Consumer Response and Quick Response | p. 105 |
| Six Sigma Applications in Global Business Models | p. 109 |
| Six Sigma and Global Business Models | p. 110 |
| The Principles of Six Sigma | p. 113 |
| Process Variation and Functions | p. 114 |
| Defects per Million Opportunities | p. 115 |
| DPMO Illustrated | p. 116 |
| DMAIC | p. 117 |
| Define | p. 118 |
| Measure | p. 119 |
| Analyze | p. 121 |
| Improve | p. 122 |
| Control | p. 123 |
| Summary | p. 124 |
| Six Sigma Tools for Supply Chain Management | p. 125 |
| Five Why Analysis | p. 126 |
| SIPOC Process Map | p. 127 |
| Detailed Process Mapping | p. 128 |
| Critical-to-Quality Tree Diagram | p. 131 |
| Calculation of Sigma Levels | p. 133 |
| The Cost of Poor Quality | p. 134 |
| Deployment Process Maps | p. 135 |
| Value-Added Process Maps | p. 138 |
| Cause-and-Effect Diagrams | p. 140 |
| Pareto Analysis | p. 142 |
| Summary | p. 145 |
| The Lengua Franca of Supply Chain Management | p. 147 |
| A Common Language | p. 148 |
| The Balance Sheet, Income Statement and Cash Flow Statement | p. 150 |
| The Cash Flow Statement and Supply Chain Measurement | p. 153 |
| Summary | p. 156 |
| Measuring Results: NikoTech, Inc. | p. 157 |
| Supply Chain Execution, the Balance Sheet and Profitability | p. 157 |
| Case Study: The Electronics Manufacturing Services Industry | p. 158 |
| NikoTech's Financial Statements | p. 160 |
| NikoTech: Current Assets, Liabilities and Supply Chain Velocity | p. 160 |
| The Operating Cycle and Cash-to-Cash Cycle | p. 162 |
| Days Receivable Outstanding | p. 167 |
| The Cash-to-Cash Cycle | p. 169 |
| NikoTech: The Operating and Cash-to-Cash Cycle | p. 173 |
| Days of Inventory: A Closer Look | p. 175 |
| Work in Process | p. 178 |
| Finished Goods | p. 179 |
| Days of Receivables: A Closer Look | p. 183 |
| The Cash-to-Cash Cycle | p. 187 |
| Days Payable Outstanding: A Closer Look | p. 188 |
| Summary | p. 191 |
| NikoTech and the Balance Sheet | p. 193 |
| Working Capital | p. 193 |
| The Current Ratio | p. 196 |
| The Quick Ratio (Acid Test) | p. 197 |
| Inventory Turnover | p. 198 |
| Accounts Receivable Turnover | p. 200 |
| Accounts Payable Turnover | p. 201 |
| Fixed Assets | p. 202 |
| Depreciation | p. 204 |
| Measuring Total Assets | p. 205 |
| Total Asset Turnover | p. 206 |
| Return on Total Assets | p. 208 |
| Summary | p. 208 |
| NikoTech: The Income Statement | p. 209 |
| Top-Line Sales Versus Net Sales | p. 210 |
| The Low-Cost Supply Chain | p. 212 |
| NikoTech and Cost of Goods Sold | p. 213 |
| General, Sales and Administrative Expense: "The Waste Line" | p. 217 |
| Outsourcing | p. 218 |
| Systems | p. 218 |
| Telecommunications | p. 219 |
| Travel and Entertainment | p. 220 |
| Summary | p. 221 |
| General Motors, the DuPont Formula and Return on Investment | p. 223 |
| Return on Investment: NikoTech | p. 228 |
| The Cash Flow Statement | p. 233 |
| NikoTech and the Cash Flow Statement | p. 233 |
| Cash Flow from Operating Activities | p. 234 |
| Cash Flow from Investing Activities | p. 236 |
| Cash Flow from Financing Activities | p. 238 |
| Conclusion | p. 240 |
| Bibliography | p. 243 |
| Index | p. 245 |
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