Service Selling

A Guide to Increasing Sales and Profits in Consumer Financial Services

By: Robert G. Stemper

Write A Review

Hardcover | 15 April 1991 | Edition Number 1

At a Glance

Hardcover
244 Pages

Dimensions(cm)
23.5 x 16.0 x 2.5

Hardcover

RRP $520.25

$518.99

or 4 interest-free payments of $129.75 with

Ships in 5 to 7 business days

A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.