| Preface | p. v |
| Market and Competitive Conditions in Trading with Consumer Goods | p. 1 |
| Architecture of Integrated Information Systems in Retailing Companies | p. 5 |
| The Merchandise Management System | p. 6 |
| Business Administrative Systems | p. 11 |
| Controlling and Company Planning | p. 12 |
| The Retail Information System and the Retailing H-Modell | p. 13 |
| Intra-Company and Inter-Company Integration | p. 15 |
| Types of Business | p. 16 |
| Closed Merchandise Management Systems and Their Realization with SAP Retail | p. 21 |
| Organization Structures | p. 22 |
| Logistical Structures | p. 29 |
| Purchase Structures | p. 30 |
| Distribution Structures | p. 31 |
| Basic Data Management | p. 33 |
| Classiication System | p. 34 |
| Vendors | p. 35 |
| Customers | p. 41 |
| Merchandise Categories | p. 42 |
| Articles | p. 45 |
| Conditions | p. 57 |
| Procurement | p. 54 |
| Contracting | p. 57 |
| Purchasing | p. 58 |
| Goods Receipt | p. 64 |
| Invoice Veriication | p. 67 |
| Warehousing | p. 70 |
| Inventory Management | p. 71 |
| Stock Valuation | p. 73 |
| Physical Inventory | p. 74 |
| Warehouse Control | p. 76 |
| Stock Transfer | p. 78 |
| Distribution | p. 79 |
| Marketing | p. 80 |
| Sales | p. 88 |
| Goods Issue | p. 92 |
| Billing | p. 96 |
| Distributed Retail information systems (DRS) | p. 99 |
| Business Implication | p. 99 |
| Example Scenario of a DRS | p. 101 |
| Remote Access | p. 104 |
| SAP Retail Store | p. 107 |
| SAP Online Store | p. 110 |
| Connection of External Systems using ALE | p. 112 |
| POS Interface | p. 114 |
| Methodology Summary of Interfaces and Technologies | p. 118 |
| Systems for the Support of the Company Management | p. 121 |
| Problem Situation | p. 121 |
| The Retail Information System (RIS) | p. 125 |
| Assignment | p. 725 |
| Data Basis | p. 727 |
| General Analysis Methods | p. 729 |
| Retailing-Speciic Standard Analyses | p. 757 |
| Flexible Analyses | p. 134 |
| Planning Support | p. 134 |
| Early-Warning | p. 138 |
| Logistics Information Library | p. 140 |
| Management Support on the Basis of the SAP Business Information Warehouse | p. 140 |
| Concept | p. 140 |
| Advantages of the Business Information Warehouse Compared with the RIS | p. 745 |
| Retail-Specific Business Content | p. 745 |
| Integration of External Information | p. 149 |
| Electronic Commerce in the Retail Sector | p. 151 |
| Introduction and Explanation of Terms | p. 151 |
| Technological Aspects | p. 153 |
| Electronic Data Interchange (EDI) | p. 754 |
| Internet Fundamentals | p. 756 |
| Security Concepts | p. 757 |
| Organizational Aspects | p. 159 |
| Participation Models of the EC | p. 759 |
| Disintermediation and Reintermediation | p. 164 |
| Development Tendencies | p. 166 |
| Business Aspects | p. 168 |
| Electronic Procurement | p. 168 |
| Electronic Selling | p. 170 |
| Technological Concepts of the SAP Systems | p. 172 |
| SAPIDocs | p. 772 |
| SAP Business Objects | p. 775 |
| Internet Transaction Server and Internet Application Components | p. 774 |
| SAP Internet Applications | p. 177 |
| Online Stores | p. 777 |
| Business to Business Procurement | p. 779 |
| Employee Self Service | p. 757 |
| Planning and Control of Goods Flows Between Industry and the Retail Sector | p. 183 |
| Efficient Consumer Response as Business Concept | p. 183 |
| Terms and Goal | p. 183 |
| Origins and Development | p. 186 |
| Eficient Replenishment | p. 187 |
| Eicient Assortment | p. 189 |
| Eicient Promotion | p. 797 |
| Eicient Product Introduction | p. 792 |
| Summarizing Assessment | p. 795 |
| Realization of Efficient Consumer Response with SAP Retail | p. 195 |
| Standard Functionality for the Support of Cross-Company Logistical Strategies | p. 795 |
| Shelf Optimization Interface | p. 207 |
| Promotion Handling | p. 203 |
| Support for the Introduction of New Products | p. 204 |
| mySAP.com - additional Soluions for e-business | p. 205 |
| Category Management as Business Concept | p. 213 |
| Terms and Goal | p. 275 |
| Changes in the Organizational Structure | p. 274 |
| Formation of Merchandise Categories | p. 216 |
| The Category Management Process | p. 216 |
| Eicient Consumer Response and Category Management | p. 218 |
| Realization of Category Management with SAP Retail | p. 218 |
| Merchandise Category Deinition and Assortment Creation | p. 218 |
| Category Manager Workbench | p. 279 |
| Appendix: SAP Retail Functionality Checklist | p. 221 |
| Terms and abbreviations | p. 233 |
| Bibliography | p. 237 |
| Index | p. 241 |
| Table of Contents provided by Publisher. All Rights Reserved. |