Problems with Patients

Managing Complicated Transactions

By: Kingsley Norton, Sam Smith, Samuel Peter Smith (As told to)

Write A Review

Paperback | 26 September 1994

At a Glance

Paperback
196 Pages

Dimensions(cm)
22.86 x 15.24 x 1.14

Paperback

RRP $107.95

$94.75

12%OFF

or 4 interest-free payments of $23.69 with

Ships in 5 to 7 business days

When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not then be what was hoped for or intended on either side. This 1994 book considers the factors which may cause problems in the doctor-patient relationship, emphasising and explaining the often unconscious personal aspects of doctor and patient within a model studied from various perspectives. Through this insight doctors can be helped to manage their interactions with patients within their own consultational style, thereby avoiding many unnecessary professional relationship problems. This analysis, which is well-illustrated by clinical case vignettes, is sure to be welcomed by clinicians, trainees and course organisers in all areas where communication between individuals plays an important role.

Industry Reviews

'This book is very readable and provides a stimulating journey through complicating interpersonal factors during consultation, ideas about identifying and dealing with these, negotiating contracts and setting limits.' British Journal of General Practice (Abbas Virii-GP) ' ... an important and timely contribution to the literature of general practice.' British Medical Journal.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $49.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.

Defective items

If there is a problem with any of the items received for your order then the Booktopia Customer Care team is ready to assist you.

For more info please visit our Help Centre.

You Can Find This Book In

Non-Fiction Medicine Medicine in General Medical Profession Doctor Patient Relationship Health Systems & Services General Practice

Foreword
Preface
Acknowledgements
Doctor-patient interaction
The clinical transaction
Interpersonal influences
The influences of past relationships
Contextual influences
Managing complicated clinical transactions
Interventions in complicated clinical transactions
Implications for the clinical settings
Implications for training
Appendices
Bibliography
Index
Table of Contents provided by Publisher. All Rights Reserved.

Problems with Patients

Managing Complicated Transactions

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

More in Medicine in General

Elderhood

Redefining Aging, Transforming Medicine, Reimagining Life

I, Vera

The Many Lives of Vera Gedroits, a Radical Princess

The Energy Game

A Science-backed System to Recharge Without Pressing Pause on Life

The Age Code

The New Science of Food and How It Can Save Us

Principles of Anatomy and Physiology

3rd Asia Pacific Edition

Life After Weight-Loss Medication

Nourish your body and keep the weight off - plus recipes and meal plans

The Weight Loss Prescription

Stop food noise. Get off GLP-1s safely. Lose weight for good.

I'm Your Peri Godmother

A happily-ever-after guide to kicking perimenopause in the ovaries

Gray's Anatomy for Students

5th Edition

Netter's Anatomy Flash Cards

6th edition

Art Cure

Longlisted for the 2026 Womens Prize for Non-Fiction - The science of how the arts transform our health

21 Days To A Less Anxious You

A toolkit for harnessing the vagus nerve, somatic healing and the power of your own body to soothe you physically and mentally

The Hunger Code

how to reset your body's fat thermostat by breaking the ultra-processed-food habit

The Mind-Gut Connection

How The Hidden Conversation Within Our Bodies Impacts Our Mood, Our Choices, And Our Overall Health

How To Change Your Mind

New Science of Psychedelics

Cure Your Fatigue, Second Edition

The Root Cause and How to Fix It On Your Own

Ferment

The Life-Changing Power of Microbes

Rang & Dale's Pharmacology

10th Edition

Food for Life

The New Science of Eating Well

It's The Menopause

What you need to know in your 40s, 50s and beyond

Divergent Mind

Thriving in a World That Wasn't Designed For You

How to Starve Cancer

...and Then Kill It With Ferroptosis

Havard's Nursing Guide to Drugs

12th Edition

Unlearn Your Pain

The Science of Recovering from Chronic Pain, Fatigue, Anxiety, and Depression

This product is categorised by

Longlisted for the 2026 Womens Prize for Non-Fiction - The science of how the arts transform our health