Predictable Surprises

The Disasters you Should Have Seen Coming, and How to Prevent Them

By: Max H. Bazerman, Michael Watkins

Write A Review

Paperback | 25 March 2008

At a Glance

Paperback
332 Pages

Dimensions(cm)
21.0 x 13.9 x 2.4

Paperback

$46.99

or 4 interest-free payments of $11.75 with

Ships in 5 to 10 business days

Even the best-run companies can get blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals to operational disruptions, from organizational upheavals to product failures. In "Predictable Surprises", Max H. Bazerman and Michael D. Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. They then describe the powerful tools - including incentives and formal coalitions - that business leaders can use to ferret out and fend off threats invisible to insiders. Failure see what's coming exposes your company to predictable surprises. Given the stakes involved, this book should count among every business leader's most trusted resources.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $89.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.

Defective items

If there is a problem with any of the items received for your order then the Booktopia Customer Care team is ready to assist you.

For more info please visit our Help Centre.

You Can Find This Book In

Non-Fiction Economics Economic Forecasting Business & Management Business Strategy Management & Management Techniques Management Decision Making

Preface	p. vii
Acknowledgments	p. xv
What is a Predictable Surprise?: A Preview	p. 1
Prototypes of Predictable Surprises	p. 13
September 11: The Costs of Ignoring a Predictable Surprise	p. 15
The Collapse of Enron and the Failure of Auditor Independence	p. 43
Why Don't We Act on What We Know?	p. 69
Cognitive Roots: The Role of Human Biases	p. 71
Organizational Roots: The Role of Institutional Failures	p. 95
Political Roots: The Role of Special-Interest Groups	p. 121
Preventing Predictable Surprises	p. 153
Recognition: Identifying Emerging Threats Earlier	p. 157
Prioritization: Focusing on the Right Problems	p. 179
Mobilization: Building Support for Preventative Action	p. 203
Future Predictable Surprises	p. 225
General Accounting Office Reports Warning of Aviation Security Weaknesses, 1994-2001	p. 259
Ten Elements of an Effective Crisis-Response Plan	p. 263
Notes	p. 267
Further Reading	p. 301
Index	p. 303
About the Authors	p. 319
Table of Contents provided by Ingram. All Rights Reserved.

Predictable Surprises

The Disasters you Should Have Seen Coming, and How to Prevent Them

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

More in Business Strategy

Open to Work

How to Get Ahead in the Age of AI

Principles

Life and Work

The Infinite Game

From the bestselling author of Start With Why

Ego is the Enemy

The Fight to Master Our Greatest Opponent

The 5 Types of Wealth

A Transformative Guide to Design Your Dream Life

Start With Why

How Great Leaders Inspire Everyone to Take Action

The Culture Code

The Secrets of Highly Successful Groups

Xero For Dummies

5th edition

Good Strategy/Bad Strategy

The difference and why it matters

Made to Stick

Why some ideas take hold and others come unstuck

Traction

Get a Grip on Your Business

Good to Great

Why Some Companies Make the Leap... And Others Don't

Thinking in Bets

Making Smarter Decisions When You Don't Have All the Facts

The Book Of Five Rings

The Strategy of the Samurai

The Obstacle is the Way

The Ancient Art of Turning Adversity to Advantage

The Decision Book

Fifty models for strategic thinking (New Edition)

Never Split the Difference

Negotiating as if Your Life Depended on It

The Pricing Sprint

12 Steps to Unlock the Power of Pricing

The 10X Rule

The Only Difference Between Success and Failure

Developing Ports as Business Ecosystems

Port Development, Management and Policy for a Better Ports Industry

Developing Ports as Business Ecosystems

Port Development, Management and Policy for a Better Ports Industry

Operational Excellence in the Process Industry

A Practitioner's Guide to Lean Six Sigma

Sales Support Operations

How to Use Artificial Intelligence and Digitalization Applications to Improve Processes

Sales Support Operations

How to Use Artificial Intelligence and Digitalization Applications to Improve Processes

This product is categorised by