List of Figures, Tables, and Exhibits xi
Introduction: Getting the Most from This Book 1
William J. Rothwell, Jacqueline M. Stavros, and Steven H. Cady
Part One: Foundations: Theory and Practice of Organization Development, Transformation, and Change Management 9
1. Organization Development and Change 11
William J. Rothwell, Jacqueline M. Stavros, and Steven H. Cady
2. The Origins of Organization Development 31
John J. Scherer, Billie Alban, and Marvin Weisbord
3. Change Process and Models 47
William J. Rothwell, Jong Gyu Park, and Wesley E. Donahue Copyrighted Material
4. Being an Effective Leader Starts with Knowing Thyself 63
Jacqueline M. Stavros and Donald R. James
5. Appreciative Inquiry: The Design of Net-Positive Organizations 77
Lindsey N. Godwin, Jacqueline M. Stavros, and David L. Cooperrider
6. Human-Centric Competencies: A Unified Framework for Organization Development & Change Professionals 91
Steven H. Cady, Zachary D. Shoup, David S. Bright, and Shawn Otto
Part Two: Od Process to Guide Transformation And Change 109
7. The Marketing of Organization Development and Change (ODC): Using the 7Ps to Advance Your Brand 111
Steven H. Cady and David R. Perry
8. Front-End Work: Engaging the Client System 127
David W. Jamieson and Rachael L. Narel
9. Launch: Assessment, Action Planning, and Implementation 141
D. D. Warrick
10. Post Launch: Evaluating Transformation and Change 159
Steven H. Cady and Jennifer R. Steele Viti
11. Measurement to Determine the Return on Change Management 173
Tim Creasey
12. Closure: Unleashing Energy for Learning and Agility 189
Ann M. Van Eron and W. Warner Burke
13. Culture Matters in Organization Development 201
Peter A. Schein
Part Three: Levels and Types of Transformational Change Interventions 211
14. Coaching in OD 213
Behnam Bakhshandeh
15. SOAR to Success: Building Strategic Capacity to Create High-Performing Teams 227
Jacqueline M. Stavros and Patrica Malone
16. Large Systems Transformation and Change 241
Ann Feyerherm
17. Dialogic Organization Development: Emerging Directions 253
Gervase R. Bushe
18. Intervention Selection and Design: Using OD&C Principles to PLAN Intentional Change 263
Steven H. Cady and C. Theodor Forde-Stiegler
Part Four: Special Topics in Od and Change 281
19. Bibliometric Analysis for Organization Development and Change Management (2010–2023) 283
Farhan Sadique, Aileen G. Zaballero, and Azza Al Hajri
20. Sustainability and Transformation 293
Chris Laszlo
21. Managing Mergers and Acquisitions: Best Practices and New Challenges for OD 299
Philip H. Mirvis and Mitchell Lee Marks
22. Organization Design that Transforms 307
Amy Kates and Julian Chender
23. Leveraging Positive Organizational Scholarship to Enhance OD and Change 315
JonMcNaughtanandKimCameron
24. The T-Group: Powerful Portal to Self-Knowledge 323
Matt Minahan
25. The Power of Agency: A Transformational Organization Change Intervention 333
Frederick A. Miller and Judith H. Katz
26. Technology-Leveraged OD for Collective Decision-Making 341
Hyung Joon Yoon, Matt Raup, Yu-Ling Chang, and I-Pang Fu
27. Comparing Organization Development to Related Fields of Practice 351
David W. Jamieson and William J. Rothwell
28. Organization Development & Change in the Age of Artificial Intelligence 359
Steven H. Cady and William A. Pasmore
29. Regenerative System Change 367
Arielle Threlkeld-Sullivan
30. Beyond Hierarchy: Heterarchy in the 21st Century 375
Karen Stephenson
31. Strategies for OD to Win at Organizational Politics 381
William J. Rothwell
Part Five: the Future of Od: Embracing New Directions for Change 389
32. Social Dynamics in Virtual Settings 391
Cho Hyun Park
33. Perspectives on Practicing OD: Survey of the Authors 397
D. D. Warrick
34. Afterword: The Future of Organization Development: Opportunities and Challenges 405
William J. Rothwell, Jacqueline M. Stavros, and Steven H. Cady
Acknowledgments 413
About the Editors 415
About the Contributors 419
Index 433
