Practicing Organization Development

List of Figures, Tables, and Exhibits xi

Introduction: Getting the Most from This Book 1
William J. Rothwell, Jacqueline M. Stavros, and Steven H. Cady

Part One: Foundations: Theory and Practice of Organization Development, Transformation, and Change Management 9

1. Organization Development and Change 11
William J. Rothwell, Jacqueline M. Stavros, and Steven H. Cady

2. The Origins of Organization Development 31
John J. Scherer, Billie Alban, and Marvin Weisbord

3. Change Process and Models 47
William J. Rothwell, Jong Gyu Park, and Wesley E. Donahue Copyrighted Material

4. Being an Effective Leader Starts with Knowing Thyself 63
Jacqueline M. Stavros and Donald R. James

5. Appreciative Inquiry: The Design of Net-Positive Organizations 77
Lindsey N. Godwin, Jacqueline M. Stavros, and David L. Cooperrider

6. Human-Centric Competencies: A Unified Framework for Organization Development & Change Professionals 91
Steven H. Cady, Zachary D. Shoup, David S. Bright, and Shawn Otto

Part Two: Od Process to Guide Transformation And Change 109

7. The Marketing of Organization Development and Change (ODC): Using the 7Ps to Advance Your Brand 111
Steven H. Cady and David R. Perry

8. Front-End Work: Engaging the Client System 127
David W. Jamieson and Rachael L. Narel

9. Launch: Assessment, Action Planning, and Implementation 141
D. D. Warrick

10. Post Launch: Evaluating Transformation and Change 159
Steven H. Cady and Jennifer R. Steele Viti

11. Measurement to Determine the Return on Change Management 173
Tim Creasey

12. Closure: Unleashing Energy for Learning and Agility 189
Ann M. Van Eron and W. Warner Burke

13. Culture Matters in Organization Development 201
Peter A. Schein

Part Three: Levels and Types of Transformational Change Interventions 211

14. Coaching in OD 213
Behnam Bakhshandeh

15. SOAR to Success: Building Strategic Capacity to Create High-Performing Teams 227
Jacqueline M. Stavros and Patrica Malone

16. Large Systems Transformation and Change 241
Ann Feyerherm

17. Dialogic Organization Development: Emerging Directions 253
Gervase R. Bushe

18. Intervention Selection and Design: Using OD&C Principles to PLAN Intentional Change 263
Steven H. Cady and C. Theodor Forde-Stiegler

Part Four: Special Topics in Od and Change 281

19. Bibliometric Analysis for Organization Development and Change Management (2010–2023) 283
Farhan Sadique, Aileen G. Zaballero, and Azza Al Hajri

20. Sustainability and Transformation 293
Chris Laszlo

21. Managing Mergers and Acquisitions: Best Practices and New Challenges for OD 299
Philip H. Mirvis and Mitchell Lee Marks

22. Organization Design that Transforms 307
Amy Kates and Julian Chender

23. Leveraging Positive Organizational Scholarship to Enhance OD and Change 315
JonMcNaughtanandKimCameron

24. The T-Group: Powerful Portal to Self-Knowledge 323
Matt Minahan

25. The Power of Agency: A Transformational Organization Change Intervention 333
Frederick A. Miller and Judith H. Katz

26. Technology-Leveraged OD for Collective Decision-Making 341
Hyung Joon Yoon, Matt Raup, Yu-Ling Chang, and I-Pang Fu

27. Comparing Organization Development to Related Fields of Practice 351
David W. Jamieson and William J. Rothwell

28. Organization Development & Change in the Age of Artificial Intelligence 359
Steven H. Cady and William A. Pasmore

29. Regenerative System Change 367
Arielle Threlkeld-Sullivan

30. Beyond Hierarchy: Heterarchy in the 21st Century 375
Karen Stephenson

31. Strategies for OD to Win at Organizational Politics 381
William J. Rothwell

Part Five: the Future of Od: Embracing New Directions for Change 389

32. Social Dynamics in Virtual Settings 391
Cho Hyun Park

33. Perspectives on Practicing OD: Survey of the Authors 397
D. D. Warrick

34. Afterword: The Future of Organization Development: Opportunities and Challenges 405
William J. Rothwell, Jacqueline M. Stavros, and Steven H. Cady

Acknowledgments 413

About the Editors 415

About the Contributors 419

Index 433