Oracle Case Management Solutions

By: Leon Smiers, Manas Deb, Joop Koster, Prasen Palvankar

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eText | 28 October 2015 | Edition Number 1

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Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outc