Operations Management

For courses in operations management

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a practical and application-oriented manner. Through detailed behind-the-scenes perspectives on the production of goods and services - from music concerts to e-commerce package delivery, manufacturing an aircraft to 3D printed stakes - this text offers an inside view that helps students gain a true understanding of how operations work within an organisation.

This 14th Edition addresses current trends and practices in operations management, including Industry 4.0 (also known as the Fourth Industrial Revolution), which is transforming the automation, monitoring, and analysis of supply chains through smart technology; and COVID-19 and its impact on global supply chains. The following features help students better understand concepts important to today's operations management professionals

About the Author

Professor of Operations Management and Carson College of Business PhD Program Director, Washington State University, Pullman, Washington. He received his BSBA summa cum laude in finance, along with his MSBA and PhD in operations management, from Washington University in St. Louis. For 3 years, he worked as a financial analyst for Contel Telephone Corporation.

Professor Munson has served as a senior editor for Production and Operations Management, and he serves on the editorial review board of 5 other journals. In addition to publishing more than 30 articles, he is editor of the book The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM. He is also coauthor of Managerial Decision Modeling: Business Analytics with Spreadsheets (4th Edition), published by deGruyter.

Dr. Munson's major awards include winning the Sahlin Faculty Excellence Award for Instruction (Washington State University's top teaching award); winning the WSU College of Business Outstanding Teaching Award (twice), Research Award, and Service Award (2 times); and being named the WSU MBA Professor of the Year (2 times).