| Preface | p. xi |
| Acknowledgments | p. xv |
| Introduction: Purpose and Possibility | |
| How to Use This Book | p. 5 |
| Overview | p. 8 |
| Adaptive Challenges and Adaptive Capacity | p. 10 |
| The Theory Behind the Practice | p. 13 |
| The Illusion of the Broken System | p. 17 |
| Distinguishing Technical Problems from Adaptive Challenges | p. 19 |
| Distinguishing Leadership from Authority | p. 23 |
| Living in the Disequilibrium | p. 28 |
| Observe, Interpret, Intervene | p. 32 |
| Experiment and Take Smart Risks Smartly | p. 36 |
| Engage Above and Below the Neck | p. 37 |
| Connect to Purpose | p. 38 |
| Before You Begin | p. 41 |
| Don't Do It Alone | p. 41 |
| Live Life as a Leadership Laboratory | p. 42 |
| Resist the Leap to Action | p. 44 |
| Discover the Joy of Making Hard Choices | p. 45 |
| Diagnose the System | |
| Diagnose the System | p. 49 |
| The Elegance and Tenacity of the Status Quo | p. 49 |
| Discover Structural Implications | p. 54 |
| Surface Cultural Norms and Forces | p. 57 |
| Recognize Default Interpretations and Behavior | p. 63 |
| Diagnose the Adaptive Challenge | p. 69 |
| Determine the Technical and Adaptive Elements | p. 70 |
| Listen to the Song Beneath the Words | p. 76 |
| Four Adaptive Challenge Archetypes | p. 77 |
| Diagnose the Political Landscape | p. 89 |
| Uncover Values Driving Behavior | p. 91 |
| Acknowledge Loyalties | p. 93 |
| Name the Losses at Risk | p. 96 |
| Realize Hidden Alliances | p. 97 |
| Qualities of an Adaptive Organization | p. 101 |
| Name the Elephants in the Room | p. 102 |
| Share Responsibility for the Organization's Future | p. 103 |
| Value Independent Judgment | p. 103 |
| Build Leadership Capacity | p. 104 |
| Institutionalize Reflection and Continuous Learning | p. 105 |
| Mobilize the System | |
| Make Interpretations | p. 113 |
| Notice When People Are Moving Toward the Left Side of the Chart | p. 116 |
| Reframe the Group's Default Interpretations | p. 118 |
| Generate Multiple Interpretations | p. 120 |
| Audition Your Ideas | p. 122 |
| Generate a Diversity of Interpretations | p. 122 |
| Design Effective Interventions | p. 125 |
| Get on the Balcony | p. 126 |
| Determine the Ripeness of the Issue in the System | p. 126 |
| Ask, Who Am I in This Picture? | p. 128 |
| Think Hard About Your Framing | p. 128 |
| Hold Steady | p. 129 |
| Analyze the Factions That Begin to Emerge | p. 130 |
| Keep the Work at the Center of People's Attention | p. 130 |
| Act Politically | p. 133 |
| Expand Your Informal Authority | p. 133 |
| Find Allies | p. 136 |
| Stay Connected to the Opposition | p. 138 |
| Manage Authority Figures | p. 142 |
| Take Responsibility for Casualties | p. 144 |
| Protect and Engage the Voices of Dissent | p. 145 |
| Orchestrate Conflict | p. 149 |
| Create a Holding Environment | p. 155 |
| Select Participants | p. 158 |
| Regulate the Heat | p. 159 |
| Give the Work Back | p. 161 |
| Build an Adaptive Culture | p. 165 |
| Make Naming Elephants the Norm | p. 166 |
| Nurture Shared Responsibility for the Organization | p. 168 |
| Encourage Independent Judgment | p. 169 |
| Develop Leadership Capacity | p. 170 |
| Institutionalize Reflection and Continuous Learning | p. 171 |
| See Yourself as a System | |
| See Yourself as a System | p. 181 |
| Your Many Identities | p. 182 |
| Identify Your Loyalties | p. 187 |
| Prioritize Your Loyalties | p. 189 |
| Name Your Unspeakable Loyalties | p. 191 |
| Know Your Tuning | p. 195 |
| Know Your Triggers | p. 200 |
| Hungers and Carrying Water | p. 201 |
| Broaden Your Bandwidth | p. 205 |
| Discover Your Tolerances | p. 206 |
| Understand Your Roles | p. 209 |
| What Roles Do You Play? | p. 210 |
| Identify Your Scope of Authority | p. 215 |
| Articulate Your Purposes | p. 221 |
| Prioritize Your Purposes | p. 225 |
| The Story You Tell Yourself | p. 228 |
| Deploy Yourself | |
| Stay Connected to Your Purposes | p. 233 |
| Negotiate the Ethics of Leadership and Purpose | p. 233 |
| Keep Purposes Alive | p. 236 |
| Negotiate Your Purposes | p. 239 |
| Integrate Your Ambitions and Aspirations | p. 242 |
| Avoid Common Traps | p. 244 |
| Engage Courageously | p. 247 |
| Get Past the Past | p. 247 |
| Lean Into Your Incompetence | p. 252 |
| Fall in Love with Tough Decisions | p. 255 |
| Get Permission to Fail | p. 258 |
| Build the Stomach for the Journey | p. 260 |
| Inspire People | p. 263 |
| Be with Your Audience | p. 264 |
| Speak from the Heart | p. 269 |
| Run Experiments | p. 277 |
| Take More Risks | p. 280 |
| Exceed Your Authority | p. 282 |
| Turn Up the Heat | p. 284 |
| Name Your Piece of the Mess | p. 286 |
| Display Your Own Incompetence | p. 287 |
| Thrive | p. 289 |
| Grow Your Personal Support Network | p. 289 |
| Create a Personal Holding Environment | p. 292 |
| Renew Yourself | p. 295 |
| Notes | p. 299 |
| Glossary | p. 303 |
| Index | p. 309 |
| About the Authors | p. 325 |
| Table of Contents provided by Ingram. All Rights Reserved. |
