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Operations and Process Management : Principles and Practice for Strategic Impact - Nigel Slack

Operations and Process Management

Principles and Practice for Strategic Impact

By: Nigel Slack, Alistair Brandon-Jones

eBook | 13 February 2018 | Edition Number 5

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  • New! Over 20 new and updated examples and cases demonstrating how operations work in practice

  • New! Restructured treatment of the scope and structure of operations activities to emphasise the importance of supply network issues

  • New! Fresh coverage of topical issues such as behavioural operations, valuable operations capabilities, surge pricing, 'digital twins', the 'circular economy' and operations risk

  • New! Extended coverage of concepts such as sustainability, creativity and innovation in the design process, value stream mapping, SIPOC analysis and the 'line of sight' in internal process networks

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Miscellaneous ItemsNon-FictionBusiness & ManagementManagement & Management TechniquesManagement of Specific AreasProduction of Quality Control Management

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