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Members, Methods, and Measures

Unlocking the Secrets of IT Leadership

By: Thomas E. Armstrong

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Paperback | 31 July 2025 | Edition Number 1

At a Glance

Paperback
224 Pages

Dimensions(cm)
15.5 x 23.3 x 1.6

Paperback

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Stepping into an IT leadership role for the first time? Feeling overwhelmed by the transition from technical expert to people manager? Youâre not alone.

In Members, Methods, and Measures, Thomas E. Armstrong delivers the guide he wishes he had when he was thrust into managementâ"without a roadmap, training, or support. Drawing on years of experience leading high-performing technology teams, Armstrong breaks down the challenges of IT leadership with real-world insights, practical frameworks, and battle-tested strategies.

This book is your crash course in mastering IT Management. Learn how to:

Build and manage a high-impact IT teamâ"from hiring and onboarding to retention and career development
Navigate the shift from doer to leaderâ"avoid the common pitfalls that derail new managers
Set priorities, delegate effectively, and drive results without micromanaging or burning out
Manage up, down, and acrossâ"communicate with executives, gain stakeholder buy-in, and earn your teamâs trust
Measure what mattersâ"ensure your teamâs work is recognized and valued by the business

Packed with actionable advice, real-world examples, and insights from industry leaders, Members, Methods, and Measures is the ultimate playbook for IT professionals making the leap to management. Whether stepping into leadership for the first time or looking to refine your skills, this book will equip you with the tools, confidence, and strategies to build a thriving, high-performing team.

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