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Managing for Quality and Performance Excellence : 11th edition - James  Evans

Managing for Quality and Performance Excellence

11th edition

By: James Evans, William Lindsay

Hardcover | 17 September 2019 | Edition Number 11

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MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms.

This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.

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