Management

Part 1: Introduction  1. The Exceptional Manager: What You Do, How You Do It 
2. Management Theory: Essential Background for the Successful Manager

Part 2: The Environment of Management 
3. The Managerâs Changing Work Environment and Ethical Responsibilities: Doing the Right Thing
4. Global Management: Managing Across Borders

Part 3: Planning 
5. Planning: The Foundation of Successful Management
6. Strategic Management: How Exceptional Managers Realise a Grand Design
7. Individual and Group Decision Making: How Managers Make Things Happen 

 Part 4: Organising 
8. Organisational Culture, Structure, and Design: Building Blocks of the Organisation 
9. Strategic Human Resource Management: Attracting and Retaining the Right People for Organisational Success 

Part 5: Leading 
10. Managing Individual Differences and Behaviour: Supervising and Working with People 
11. Motivating Employees: Achieving Superior Performance in the Workplace 
12. Groups and Teams: Increasing Cooperation, Reducing Conflict 
13. Power, Leadership and Effective Communication: Becoming a Leader as well as a Manager 

Part 6: Controlling 
14. Control Systems and Quality Management: Techniques for Enhancing Organisational Effectiveness 

Part 7: Change Management 
15. Organisational Change and Innovation: Lifelong Challenges for the Exceptional Manager