Knowledge Management

Through The Technology Glass

By: Meliha Handzic

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Hardcover | 20 January 2005

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Hardcover
296 Pages

Dimensions(cm)
24.13 x 16.51 x 1.91

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This book discusses the role of technology in managing knowledge. Based on the most recent research and experience, the book brings together, in a logical sequence, diverse information and communication technologies and systems currently seen in knowledge management research and practice, incorporating the most important and representative examples into an integrated framework. With its largely empirical focus, the book provides much needed evidence regarding the true potential of technology for managing knowledge in organizations.

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You Can Find This Book In

Non-Fiction Business & Management Business Communication & Presentation Management & Management Techniques Management Decision Making Computing & I.T.Computer Science Management of Specific Areas Knowledge Management Business Mathematics & Systems Booktopia Publisher Services World Scientific Publishing

Preface	p. v
Introduction: Exploring the Role of Technology in Knowledge Management
The Rise of Knowledge Management: In Pursuit of Excellence	p. 3
Introduction	p. 4
Drivers of KM	p. 5
Outcomes of KM	p. 11
KM Frameworks	p. 13
Conclusions	p. 17
References	p. 17
Managing Knowledge with Technology: Mission Possible	p. 21
Introduction	p. 22
Technology and Integrated KM	p. 23
Categorisation of Technology Roles	p. 25
Issues and Challenges for Practice and Research	p. 32
Conclusions	p. 35
References	p. 36
Codification Technologies: Supporting Knowledge Storage and Finding
Web-based Knowledge Records: Empowering Societies	p. 41
Introduction	p. 42
The World Wide Web	p. 43
The Concept of Knowledge Record	p. 44
Case study: Exploring Australian Web Sites	p. 45
Issues and Challenges	p. 50
Australian Standard Guidelines	p. 52
Conclusions	p. 53
References	p. 54
Structured Knowledge Repositories: Building Corporate Memories	p. 57
Introduction	p. 58
Concept of Knowledge Repository	p. 59
Facilitating Knowledge Extraction from Repositories	p. 60
Empirical Study	p. 63
Lessons Learned	p. 67
Conclusions	p. 70
References	p. 70
Knowledge Maps: Locating and Acquiring Expert Advice	p. 73
Introduction	p. 74
Understanding Knowledge Maps	p. 75
Competency Map Description	p. 78
Empirical Test	p. 79
Conclusions	p. 85
References	p. 86
Knowledge Discovery Tools: Application in Associations Analysis	p. 89
Introduction	p. 90
Knowledge Discovery from Data	p. 91
Empirical Study	p. 93
Lessons Learned	p. 98
Conclusions	p. 101
References	p. 102
Personalisation Technologies: Supporting Knowledge Creation and Sharing
Interactive Idea Generator: Stimulating Creative Thinking	p. 109
Introduction	p. 110
Creativity in Decision-Making	p. 111
Tool Description	p. 115
Tool Evaluation	p. 118
Conclusions	p. 122
References	p. 123
Electronic Mentor: Fostering Knowledge Development	p. 125
Introduction	p. 126
Learning from Feedback and Guidance	p. 127
Empirical Study	p. 130
Conclusions	p. 135
References	p. 136
Knowledge Sharing Technology: To E-talk Or Not to E-talk?	p. 141
Introduction	p. 142
Technologies for Knowledge Sharing	p. 143
Empirical Study	p. 145
Conclusions	p. 150
References	p. 151
Virtual Reality Model: Visualising Social Networks	p. 153
Introduction	p. 154
Visualisation	p. 154
Virtual Reality Model Description	p. 156
Tool Application	p. 161
Conclusions	p. 166
References	p. 167
Complete KM Solutions: Integrated Systems and Technologies
Web Course Technology: Creating Virtual Knowledge Spaces	p. 171
Introduction	p. 172
A Conceptual Model of Virtual k-Space	p. 173
k-Space Design Features	p. 175
Empirical Evaluation	p. 180
Conclusions	p. 186
References	p. 187
Simulation Game: Adventures in Knowledgeland	p. 189
Introduction	p. 190
Contingency Factors	p. 190
Game Description	p. 198
Lessons Learned	p. 201
Conclusions	p. 203
References	p. 204
Internet Portals: Supporting Online Communities of Practice	p. 207
Introduction	p. 208
Portal Technology	p. 209
Case Study: ActKM Community of Practice	p. 210
Conclusions	p. 218
References	p. 218
Total Knowledge Management System: Combining Technological and Social Aspects	p. 221
Introduction	p. 222
Social Aspects of KMS	p. 223
Empirical Study	p. 228
Conclusions	p. 232
References	p. 233
Issues and Challenges: Present and Future
Towards Knowledge Management Practice: How to Get There?	p. 239
Introduction	p. 240
Review of Leading KM Frameworks	p. 240
Guidelines for Conducting KM in Organisations	p. 244
Illustrative Cases	p. 246
Conclusions	p. 250
References	p. 251
The Future of Knowledge Management: What Is on the Horizon?	p. 255
Introduction	p. 256
Automation: Intelligent Systems That Apply Knowledge	p. 257
Integration: Merging of E-commerce and Knowledge Management	p. 261
The Final Word	p. 265
References	p. 266
Index	p. 269
Table of Contents provided by Ingram. All Rights Reserved.

Knowledge Management

Through The Technology Glass

At a Glance

Hardcover

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