Knowledge Management

Classic and Contemporary Works

By: Daryl Morey (Editor), Mark T. Maybury (Editor), Bhavani Thuraisingham (Editor)

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Paperback | 26 July 2002

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This book provides an introduction to the field of knowledge management. Taking a learning-centric rather than information-centric approach, it emphasizes the continuous acquisition and application of knowledge. The book is organized into three sections, each opening with a classic work from a leader in the field. The first section, Strategy, discusses the motivation for knowledge management and how to structure a knowledge management program. The second section, Process, discusses the use of knowledge management to make existing practices more effective, the speeding up of organizational learning, and effective methods for implementing knowledge management. The third section, Metrics, discusses how to measure the impact of knowledge management on an organization. In addition to the classic essays, each section contains unpublished works that further develop the foundational concepts and strategies.

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You Can Find This Book In

Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Knowledge Management Management Decision Making Economics Computing & I.T.Computer Science Artificial Intelligence

Preface
Acknowledgments
Introduction: Can Knowledge Management Succeed Where Other Efforts Have Failed?	p. 1
Strategy
Introduction: Strategy: Compelling Word, Complex Concept	p. 11
Classic Work: The Leader's New Work: Building Learning Organizations	p. 19
Reflection on "A Leader's New Work: Building Learning Organizations"	p. 53
Developing a Knowledge Strategy: From Management to Leadership	p. 61
Building Intangible Assets: A Strategic Framework for Investing in Intellectual Capital	p. 85
Knowledge Sharing Is a Human Behavior	p. 99
Process
Introduction: Sharing and Building Context	p. 133
Classic Work: Theory of Organizational Knowledge Creation	p. 139
Reflection on Knowledge Management from Japan	p. 183
Knowledge Management: Linking Theory with Practice	p. 187
Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development	p. 223
Enabling Complex Adaptive Processes through Knowledge Management	p. 239
Knowledge Sharing Shifts the Power Paradigm	p. 249
From Capitalizing on Company Knowledge to Knowledge Management	p. 261
Evolution through Knowledge Management: A Case Study	p. 289
Metrics
Introduction: Metrics: Separating KM Fact from Fiction	p. 311
Classic Work: The Balanced Scorecard: Learning and Growth Perspective	p. 317
Measuring Intangibles and Intellectual Capital	p. 337
New Measures for a New Era	p. 355
Managing Organizational Knowledge by Diagnosing Intellectual Capital	p. 375
Knowledge Sharing Metrics for Large Organizations	p. 403
Appendix	p. 421
Contact the Authors	p. 423
Index	p. 427
Table of Contents provided by Blackwell. All Rights Reserved.

Knowledge Management

Classic and Contemporary Works

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