| Thanks and acknowledgements | p. viii |
| Introduction | p. 1 |
| Setting up an online community | p. 11 |
| Setting up an online intercultural exchange | p. 12 |
| Describing an e-partner | p. 15 |
| Starting an online discussion | p. 16 |
| Developing an online discussion | p. 19 |
| Netiquette: devising rules for an online community | p. 23 |
| Exploring culture through a virtual mascot | p. 24 |
| Intercultural film club | p. 26 |
| Journal of intercultural discussions | p. 28 |
| Mediations | p. 31 |
| Levels of formality | p. 32 |
| Job interview | p. 36 |
| Gender and sympathy | p. 40 |
| Personal critical incidents | p. 42 |
| Styles of conflict resolution | p. 44 |
| Conflict mediation | p. 47 |
| Reflecting on conflict | p. 50 |
| Questioning and defending a belief | p. 51 |
| Domestic life | p. 53 |
| Our house, my territory | p. 54 |
| Sofa studies | p. 58 |
| Television viewing habits | p. 61 |
| Domestic duties | p. 63 |
| Which song reminds you of...? | p. 66 |
| A day in the life | p. 67 |
| Public spaces | p. 69 |
| An A-Z of signs in English | p. 70 |
| Comparing places | p. 72 |
| Café society | p. 73 |
| At the hairdresser's | p. 75 |
| Behaviour on public transport | p. 78 |
| Exploring an art gallery or museum | p. 80 |
| Street performers | p. 82 |
| Going out for the evening | p. 85 |
| Holiday photographs | p. 86 |
| Face to face | p. 88 |
| Sharing stories in conversation | p. 89 |
| Supporting talk | p. 91 |
| Exploring non-verbal communication | p. 93 |
| The eyes have it | p. 96 |
| Empathy and body language | p. 99 |
| Gestures | p. 102 |
| In the office | p. 104 |
| Exploring informal language | p. 108 |
| Interviewing | p. 113 |
| Developing interview questions | p. 113 |
| Following up interview questions | p. 118 |
| Exploring assumptions | p. 120 |
| The interviewers from another planet | p. 123 |
| Preparing for an online interview | p. 125 |
| Interpretations | p. 130 |
| Postcards | p. 131 |
| Analysing advertisements | p. 132 |
| Writing an online review | p. 134 |
| Proverbs across cultures: using the TIME corpus | p. 137 |
| Famous quotations in action | p. 141 |
| Comparing newspapers around the world | p. 144 |
| Childhood | p. 146 |
| Children's games | p. 146 |
| Children's toys | p. 149 |
| Classrooms from culture to culture | p. 151 |
| The language we bring to school | p. 156 |
| Childhood's end | p. 159 |
| Icons | p. 162 |
| Five most famous... | p. 163 |
| Founding figures | p. 165 |
| National bards | p. 167 |
| International heroes | p. 170 |
| Someone I admire | p. 172 |
| Sport | p. 174 |
| Local sports | p. 174 |
| Team sports: cultural associations | p. 180 |
| The language of fandom | p. 183 |
| Cheerleading | p. 187 |
| Attending a sports event | p. 191 |
| Debate on blood sports | p. 193 |
| Food | p. 197 |
| National dishes: cultural associations | p. 197 |
| Regional and ethnic cuisine | p. 201 |
| International food | p. 205 |
| Food idioms: using the British National Corpus | p. 207 |
| Shopping lists | p. 211 |
| Supermarket psychology | p. 212 |
| Politics | p. 216 |
| Political symbols | p. 217 |
| Politicians' body language | p. 219 |
| Political debate | p. 223 |
| Religion | p. 227 |
| Religions: cultural associations | p. 228 |
| Being accepted into a religion | p. 231 |
| Religious services | p. 233 |
| Presenting an image | p. 235 |
| Choosing a wardrobe | p. 235 |
| A question of style | p. 237 |
| Exploring a fashion 'look' | p. 239 |
| Smelling sweet | p. 242 |
| Making up | p. 244 |
| Living dolls | p. 250 |
| Further reading and resources | p. 253 |
| Index | p. 258 |
| Table of Contents provided by Ingram. All Rights Reserved. |