INSEAD Business Press

By: Rolando Tomasini, Luk Van Wassenhove

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Hardcover | 1 March 2009 | Edition Number 1

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194 Pages

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23.39 x 15.6 x 1.27

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Imagine planning an event like the Olympics. Now imagine planning the same event but not knowing when or where it will take place, or how many will attend. This is what humanitarian logisticians are up against. Oversights result in serious consequences for the victims of disasters. So they have to get it right, fast.

Industry Reviews

"This book is a great example of our commitment at INSEAD to develop responsible leaders. It is very timely given the rapidly increasing acknowledgement of the importance of the social impact of organizations. The cases and recommendations in this book will be very helpful to anyone seeking to maximize their impact on humanitarian disaster relief." - Dean Frank Brown, INSEAD

"As the UN's lead logistics organization we have a responsibility to look for benchmark practices both in the traditional humanitarian community but also in the private sector. The partnership with TNT has allowed us to do just that. Humanitarian logistics are very different from private sector logistics, but we can learn a great deal from each other, as this book amply demonstrates." - Josette Sheeran, Executive Director at World Food Program

"Since 2002 we support WFP with our core competences to develop supply chain solutions; moreover we acknowledge the importance of logistics in disaster relief and the role the private sector can play in this field. This book gives an insight of the importance of humanitarian logistics and the challenges that lie ahead." - Peter Bakker, TNT Chief Executive Officer

"I highly recommend to humanitarian logistics professionals as well as business supply chain practitioners. This is the first book that has integrated effective approaches in humanitarian logistics and business supply chain management in a most instructive and inspiring manner, and both sectors can learn so much from it." - Hau Lee, Thoma Professor, Graduate School of Business, Stanford University.

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Paperback

Published: 19th February 2009

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Prologue	p. x
Logistics of Humanitarian Aid	p. 1
Introduction	p. 1
From Logistics to Supply Chain Management	p. 1
Supply Chain Management	p. 2
Supply Chain Management Fundamentals: Flows, Design, and Management Quality	p. 4
Characteristics of a Humanitarian Supply Chain	p. 9
Speed	p. 11
Opportunities for Cross-Learning	p. 12
Sharing Knowledge Between the Private and the Humanitarian Sector	p. 15
Conclusion	p. 16
Humanitarianism	p. 17
Introduction	p. 17
Not All That Glitters is Gold	p. 17
Defining "Humanitarian"	p. 20
Humanitarian Space	p. 25
Conflict Connection	p. 27
The Humanitarian Challenge	p. 29
Conclusion	p. 38
Preparedness	p. 41
Introduction	p. 41
Hurricane Mitch	p. 41
Successful Responses Are Not Improvised	p. 42
Preparedness Challenges	p. 48
Logistics Becomes a Central Function From Hurricane Mitch to Gujarat	p. 52
Five Key Building Blocks of Preparedness	p. 55
Preparedness Strategy Drives Response Effectiveness	p. 58
Put an End to Firefighting	p. 59
Conclusion	p. 64
Coordination	p. 65
Introduction	p. 65
The Need for Coordination	p. 66
Levels of Coordination	p. 74
Disaster Life Cycle	p. 80
Matching the Life Cycle	p. 82
Humanitarian Coordination: Obstacles to Overcome	p. 84
Conclusion	p. 87
Information Management	p. 89
Introduction	p. 89
Role of Information Management	p. 90
Visibility (Pipeline)	p. 91
Transparency (Process)	p. 94
Accountability (Parties/Performance)	p. 96
Benefits of Accountability	p. 99
Information Flows	p. 102
Conclusion	p. 113
Knowledge Management	p. 115
Introduction	p. 115
How is Knowledge Created?	p. 116
Knowledge is Created and Needed at Different Levels	p. 120
Knowing Ahead of Time	p. 124
They Know That You Don't Know What They Know... and it will Cost You	p. 126
Barriers to Knowledge Sharing	p. 127
Conclusion	p. 129
Building a Successful Partnership	p. 131
Introduction	p. 131
Private-Humanitarian Partnerships	p. 131
Building Learning Labs	p. 134
Forms of Corporate Support for Humanitarian Activities	p. 137
CSR Partnership Challenges	p. 139
Investing in Partnerships: The TNT-WFP Case	p. 146
Value Through Learning	p. 156
Learning: A Difficult Process That Needs to be Managed Proactively	p. 156
Barriers to Exchange Best Practice	p. 160
Conclusion	p. 163
Epilogue	p. 165
Notes	p. 169
Index	p. 175
Table of Contents provided by Ingram. All Rights Reserved.

INSEAD Business Press

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

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Other Editions and Formats

Paperback

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