| Preface | p. v |
| Perspectives | |
| Enterprise Risk Management | p. 3 |
| What is ERM? | p. 4 |
| Types of Risk | p. 6 |
| Strategic risks | p. 8 |
| A framework for risk management | p. 8 |
| Current Status | p. 11 |
| Conclusions | p. 12 |
| Endnotes | p. 13 |
| The Financial Perspective | p. 15 |
| ERM and Financial Operations | p. 16 |
| Key financial risks | p. 18 |
| Measuring market risk | p. 18 |
| Market Risk Measurements | p. 19 |
| VaR - Value at risk | p. 19 |
| Historical simulation | p. 21 |
| Variance-covariance approach | p. 23 |
| Scenario analysis | p. 24 |
| Measuring Credit Risk | p. 25 |
| Measuring Operational Risk | p. 26 |
| Conclusions | p. 31 |
| Endnotes | p. 31 |
| The Accounting Perspective | p. 35 |
| The COSO ERM Cube | p. 36 |
| Categories | p. 36 |
| Activities | p. 37 |
| Event Identification | p. 38 |
| Risk appetite | p. 40 |
| Example of Risk Quantification | p. 40 |
| Implementation Issues | p. 40 |
| Conclusions | p. 41 |
| Endnotes | p. 42 |
| Supply Chain Risk Management | p. 45 |
| Supply Chain Risk Management Process | p. 46 |
| Risk identification | p. 47 |
| Risk assessment | p. 48 |
| Risk avoidance | p. 49 |
| Risk mitigation | p. 49 |
| Supply Management | p. 50 |
| Supplier selection process | p. 51 |
| Supplier order allocation | p. 51 |
| Demand Management | p. 52 |
| Product Management | p. 52 |
| Information Management | p. 52 |
| Traditional supply chains | p. 53 |
| Collaborative planning, forecasting and replenishment | p. 55 |
| E-commerce security | p. 56 |
| Supply Chain Disruption | p. 57 |
| Examples of supply chain resilience | p. 57 |
| Robust strategies | p. 58 |
| Conclusions | p. 61 |
| Endnotes | p. 62 |
| Information Systems Perspective | p. 67 |
| Information Systems Risk | p. 68 |
| Systems | p. 69 |
| COSO Application of IS Risk Management | p. 70 |
| IS Risk Identification and Analysis | p. 73 |
| Brainstorming | p. 74 |
| Nominal group technique | p. 75 |
| Delphi method | p. 75 |
| The systems failure method | p. 76 |
| The Systems View of Enterprise Systems | p. 81 |
| Alternative ERP forms | p. 82 |
| Outsourcing risks | p. 82 |
| Conclusions | p. 84 |
| Endnotes | p. 85 |
| Disaster Planning | p. 89 |
| Risk Management of Human Systems | p. 90 |
| Emergency Management | p. 91 |
| Database support to emergency management | p. 92 |
| Data mining | p. 93 |
| Modeling | p. 95 |
| Emergency management support systems | p. 96 |
| Conclusions | p. 97 |
| Endnote | p. 98 |
| Tools | |
| Balanced Scorecard | p. 105 |
| Demonstration of ERM Balanced Scorecard | p. 108 |
| Case Study: Credit Scorecard Validation | p. 111 |
| Statistical results and discussion | p. 111 |
| Population distributions and stability | p. 115 |
| Conclusion | p. 117 |
| Endnotes | p. 118 |
| Multiple Criteria Analysis | p. 121 |
| Selection Decision Methods | p. 122 |
| Quality factors | p. 124 |
| Alternative ERP forms | p. 124 |
| Multiple Criteria Analysis | p. 126 |
| Scores | p. 128 |
| Weights | p. 129 |
| Value score | p. 131 |
| Other multiple criteria methods | p. 132 |
| Conclusions | p. 132 |
| Endnotes | p. 133 |
| Simulation and DEA Models of Risk | p. 135 |
| Supply Chain Risk | p. 137 |
| Supply chain models | p. 137 |
| Supply chain risk model | p. 138 |
| Multi-objective programming model | p. 140 |
| Chance constrained model | p. 144 |
| DEA model | p. 145 |
| Simulation | p. 145 |
| The simulation process | p. 146 |
| Cash management simulation | p. 147 |
| Risk management simulation models | p. 150 |
| Simulation and MOP | p. 152 |
| Conclusions | p. 157 |
| Data Envelopment Analysis Basics | p. 157 |
| Endnotes | p. 158 |
| Credit Risk Analysis | p. 161 |
| Financial Risk Measures | p. 162 |
| Credit Scoring | p. 165 |
| Modeling | p. 166 |
| Data | p. 167 |
| Results | p. 170 |
| Results from overall population | p. 171 |
| Results from portfolio 1 | p. 174 |
| Results from portfolio 2 | p. 179 |
| Conclusions | p. 183 |
| Endnotes | p. 184 |
| Cases | |
| Hydro One Financial Risk | p. 189 |
| Initial Risk Management Organization | p. 190 |
| Risk Tolerance | p. 193 |
| Pilot Study | p. 193 |
| The Business Context of Risk Management at Hydro One | p. 195 |
| Hydro One risk tolerance | p. 197 |
| Risk treatment investment planning | p. 199 |
| ERM Outcomes and Benefits at Hydro One | p. 199 |
| Endnotes | p. 200 |
| Supply Chain Risk Cases | p. 201 |
| Early Supplier Involvement | p. 201 |
| Rolls Royce | p. 202 |
| ESI process at Rolls Royce | p. 203 |
| Vendor Risk | p. 205 |
| Landini Tractor operations | p. 206 |
| Tire operations | p. 206 |
| Zetor Tractors | p. 207 |
| Conclusions | p. 208 |
| Endnotes | p. 209 |
| ERP Risk Cases | p. 211 |
| ERP Advantages and Disadvantages | p. 213 |
| FoxMeyer Drug | p. 215 |
| Marathon Oil | p. 218 |
| Pratt & Whitney Canada | p. 220 |
| Benefits | p. 222 |
| Lessons learned | p. 222 |
| Conclusions | p. 223 |
| Endnotes | p. 224 |
| Training for Natural Disaster Recovery | p. 227 |
| The Problem Event | p. 227 |
| Disaster Recovery Training | p. 228 |
| The Exercise | p. 229 |
| Exercise Results | p. 231 |
| Implications | p. 233 |
| Endnotes | p. 234 |
| Bibliography | p. 235 |
| Index | p. 249 |
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