Effective Training

Chapter 1 TRAINING IN ORGANIZATIONS 
Overview of Training 
Trends in Training 
Career Opportunities in Training 
Important Concepts and Meanings 
Focus on Small Business 
Summary 
Key Terms 
Case Questions 
Exercises 
Questions for Review 
Web Research 

Chapter 2 ALIGNING TRAINING WITH STRATEGY 
Overview 
Strategic Planning 
OD, Strategy, and Training 
Putting It All Together 
Focus on Small Business 
Summary 
Key Terms 
Case Questions 
Exercises 
Questions for Review 

Chapter 3 LEARNING, MOTIVATION, AND PERFORMANCE 
A Few Words about Theory 
Understanding Motivation and Performance 
Understanding Learning 
Social Learning Theory 
Aligning Training Design with Learning Process 
Motivation to Learn 
Training That Motivates Adults to Learn 
Summary 
Key Terms 
Questions for Review 
Exercises 

Chapter 4 NEEDS ANALYSIS 
Why Conduct a Training Needs Analysis?
When to Conduct a TNA 
The TNA Model 
Where to Look for OPGs 
The Framework for Conducting a TNA 
Output of TNA 
Approaches to TNA 
Focus on Small Business 
TNA and Design 
Summary 
Key Terms 
Questions for Review 
Exercises 
Fobrics, Inc. Questions 
Web Research 
Case Questions 
Appendix 4.1 

Chapter 5 TRAINING DESIGN 
Introduction to the Design of Training 
Organizational Constraints 
Developing Objectives 
Why Use Training Objectives? 
Facilitation of Learning: Focus on the Trainee 
Facilitation of Learning: Focus on Training Design 
Facilitation of Transfer: Focus on Training 
Facilitation of Transfer: Focus on Organizational Intervention 
Focus on Small Business 
Outcomes of Design 
Summary 
Key Terms 
Questions for Review 
Exercises 
Web Research 

Chapter 6 TRADITIONAL TRAINING METHODS 
Overview of the Chapter 
Matching Methods with Outcomes 
Lectures and Demonstrations 
Games and Simulations 
On-the-Job Training 
Summary of Methods and When to Use Them 
Audiovisual Enhancements to Training
Summary 
Key Terms 
Questions for Review 
Exercises
Web Research 
Case Questions 

Chapter 7 ELECTRONIC TRAINING METHODS 
Overview of the Chapter 
Electronic Training (ET) and Its Components 
ET Design and Development 
Strengths and Limitations of ET 
Summary 
Key Terms 
Questions for Review 
Exercises 
Web Research 
Case Questions 

Chapter 8 DEVELOPMENT AND IMPLEMENTATION OF TRAINING 
Development of Training 
Implementation 
Transfer of Training 
Summary 
Key Terms 
Questions for Review 
Exercises 
Web Research 
Case Questions 

Chapter 9 EVALUATION OF TRAINING 
Rationale for Evaluation 
Resistance to Training Evaluation 
So We Must Evaluate 
Types of Evaluation Data Collected 
Focus on Small Business 
Summary 
Key Terms 
Questions for Review 
Exercises 
Case Questions 
Web Research 

Chapter 10 KEY AREAS OF ORGANIZATIONAL TRAINING 
Overview 
Orientation Training (Onboarding) 
Diversity Training 
Sexual Harassment Training 
Team Training 
Cross-Cultural Training 
Other Training Programs and Issues 
Summary 
Key Terms 
Questions for Review 
Exercises 
Case Questions 

Chapter 11 EMPLOYEE AND MANAGEMENT DEVELOPMENT 
Employee Development 
Management Development 
Our Approach to Management Development 
General Overview of the Managerial Job 
General Characteristics of Managers 
Integration: Strategies and Management Characteristics 
Management Development Implications 
Sources of Knowledge/Skill Acquisition 
Training for Executive-Level Management 
Focus on Small Business 
Summary 
Key Terms 
Questions for Review 
Exercises 
Web Research 
Case Questions 

References 
Glossary 
Index
Appendix 9.1 
Appendix 9.2