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Dealing with Difficult People : Collins Business Secrets - David Brown

Dealing with Difficult People

By: David Brown

eBook | 27 May 2010

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The tricks that experts and top professionals use to overcome difficult people.

Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can't
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don't like

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Non-FictionBusiness & ManagementBusiness Communication & PresentationManagement & Management TechniquesManagement of Specific AreasPersonnel & Human Resources ManagementSelf-Help, Personal Development & Practical AdvicePopular PsychologyPsychologySocial PsychologyReference, Information & Interdisciplinary SubjectsInterdisciplinary Studies
Communication StudiesAdvice on Careers & Achieving SuccessFamily & HealthCoping with / Advice about Personal, Social & Health TopicsCoping with / Advice about Illness & Specific Health ConditionsMedicineOther Branches of MedicineTherapy & TherapeuticsSpeech & Language Disorders & TherapyBusiness NegotiationTime ManagementLeadership & Motivation for Management

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