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Dealing With Difficult People

Collins Business Secrets

By: David Brown

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Paperback | 27 May 2010

At a Glance

Paperback
128 Pages

Dimensions(cm)
12.9 x 19.5 x 0.9

Paperback

$26.75

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The tricks that experts and top professionals use to overcome difficult people.

Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People

Includes how to:

• Understand the different types of troublemakers

• Stay calm and firm when other people can't

• Deal with difficult bosses, direct reports, and colleagues

• Create win-win scenarios

• Develop productive relationships with people you don't like

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Dealing With Difficult People

Collins Business Secrets

At a Glance

Paperback

Shipping

How to return your order

Defective items

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