Customer Is King

How to Exceed Their Expectations

By: Robert Craven

Write A Review

eBook | 29 February 2012

At a Glance

ePUB
240 Pages

eBook

$19.99

or 4 interest-free payments of $5.00 with

Instant Digital Delivery to your Kobo Reader App

Updated eBook edition

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.

Practical and packed full of easy-to-understand advice, you'll find:

* checklists and worksheets

* case studies of real businesses

* frequently asked questions