Computer Supported Cooperative Work

Theory and Practice

By: David Randall, Richard Harper, Mark Rouncefield

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Hardcover | 24 April 2007

At a Glance

Hardcover
344 Pages

Dimensions(cm)
23.5 x 15.88 x 2.54

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This book looks at why ethnographic approaches have been turned to in the design of computing devices for the workplace, for the home and elsewhere. It presents a history of ethnography, both as it was practiced before computer science picked it up and since, most especially in the CSCW and HCI domains. It examines, further, the various ethnographic or 'fieldwork' frameworks currently popular, explaining and examining what each claims and entails. The focus of the book throughout is on the practical relationship between theory and practice, a relationship that is often misunderstood yet fundamental to successful design.

The book is illustrated with real examples from the authors' various experiences in academic and commercial settings, reporting on the use of ethnography before, during and after design innovation and implementation. The result is a book that provides the working knowledge necessary for using any kind of ethnographic approach in the design of computer technologies.

Industry Reviews

"As an HCI researcher and practitioner, I am delighted to see, at last, a balanced view about the practice of ethnography within our field. This book presents an informative balance between the theory and practice of fieldwork methods, allowing researchers to conduct trials with confidence and understand the scope of the results that can be gained from these trials.

At last, some of the most per-eminent people in their field show computer scientists and HCI researchers that it is valid to use ethnographic techniques without doing "proper" Sociology and Anthropology."

Professor Gary Marsden, professor of HCI, University of Cape Town, South Africa

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You Can Find This Book In

Non-Fiction Sociology & Anthropology Anthropology Social & Cultural Anthropology, Ethnography Computing & I.T.Operating Systems Graphical & Digital Media Applications Engineering & Technology Electronics & Communications Engineering Electronics Engineering Reference, Information & Interdisciplinary Subjects Research & Information

Research Methods Computer Science Human-Computer Interaction User Interface Design & Usability

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Paperback

Published: 21st October 2010

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Ethnography, Fieldwork and Design: Preliminary Remarks
Theoretical and Analytic Issues
The State of Play
Some Perspectives
Activity Theory, Distributed Cognition and Actor-Network Theory
Methods for Social Investigation: Practical Issues
Ethnography and its Role in the Design Process
Ethnography and How to do it
Analytic Issues 'what have we got?'- Commonsense and Context Preamble
Organisations and Work
Into the Home
Conclusion
Index
Bibliography
Table of Contents provided by Publisher. All Rights Reserved.

Computer Supported Cooperative Work

Theory and Practice

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

Other Editions and Formats

Paperback

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