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Communication Miracles at Work

Effective Tools and Tips for Getting the Most from Your Work Relationships

By: Martin Gilbert

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Paperback | 10 July 2002

At a Glance

Paperback
224 Pages

Dimensions(cm)
18 x 12.5 x 2

Paperback

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Communication Miracles at Work is about experiencing breakthrough moments of connectedness and understanding with co-workers, managers, staff members, and clients. Developed out of Matthew Gilbert's experience as an employee, communication consultant, manager, and facilitator, Communication Miracles at Work will help readers develop effective communication and relationship-building skills for achieving workplace harmony. Topics include the "corporate culture" and how it enhances or hinders the ability of people to get along, the role of stress in ineffective communication, issues of gender in talking and listening, and how to use good communication in everyday situations. Readers are carefully guided toward seeing their own personal obstacles around communicating and are given effective tools on how to make almost any workplace encounter an opportunity for personal and spiritual growth. This book is for anyone who wants to have a better day-to-day experience at work, reaching out to people wherever they are on the corporate ladder, from those just entering the workforce to more experienced workers to managers and CEOs.

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You Can Find This Book In

Non-Fiction Business & Management Business Communication & Presentation Management & Management Techniques Bargains Non-Fiction Bargains Business, Finance & Self Help

Foreword	p. vii
Introduction	p. 1
Workplace Cultures	p. 7
Why Am I So Mad?	p. 27
The Gender Factor	p. 51
Getting Along with coworkers	p. 77
Communicating Up and Down the Ladder	p. 109
Treating Customers as Human Beings	p. 145
Working in Groups	p. 171
What the Best Companies Are Doing	p. 195
Who Do You Want Be?	p. 219
Resources	p. 231
Acknowledgments	p. 241
Index	p. 243
About the Author	p. 247
Table of Contents provided by Syndetics. All Rights Reserved.

Communication Miracles at Work

Effective Tools and Tips for Getting the Most from Your Work Relationships

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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