Bad Apples

How to Manage Difficult Employees, Encourage Good Ones to Stay, and Boost Productivity

By: Brette McWhorter Sember, Terrence J. Sember, Rosanne T. Dee (Foreword by)

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Paperback | 18 June 2009

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256 Pages

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21.59 x 13.97 x 1.63

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Unlike other career books, Bad Apples offers managers a team-focused approach to neutralizing a not-so-pleasant or unproductive working atmosphere. Instead of isolating the one problem employee, relevant teams are considered part of the solution. The result? Solutions stick and there?s less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: ? Calm down combatants ? Motivate wasters ? Silence gossips ? De-arm backstabbers ? Convince passive-aggressives to open up ? Teach narcissists the importance of the team Bad Apples helps managers decide what the right course of action is?whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive?and fruitful?work environment. AUTHOR: Brette McWhorter Sember (Clarence, NY) is a former attorney and author of more than thirty titles, including The Essential Supervisor?s Handbook and Project Management Strategy. Her freelance work has appeared in more than 150 publications, including Home Business Journal. Her website is www.BretteSember.com. Terrence J. Sember (Clarence, NY) is Vice President of Internet and Technology Services for Chakra Communications (www.ChakraCentral.com). He is coauthor of The Essential Supervisor?s Handbook and is a member of InfoTech Niagara, the Buffalo Niagara Partnership, and the American Management Association.

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You Can Find This Book In

Non-Fiction Self-Help, Personal Development & Practical Advice Advice on Careers & Achieving Success Business & Management Organisational Theory & Behaviour Education Educational Psychology Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Leadership & Motivation for Management

Foreword	p. xi
Introduction	p. xiii
About Bad Apples	p. 1
What is a Bad Apple?	p. 3
Types of Bad Apples	p. 19
Bad Apples You Inherit	p. 41
Bad Apples Outside of Your Control	p. 55
Problem-Solving Techniques	p. 71
Motivating Bad Apples to Become Good	p. 73
Maintaining Good Apples	p. 91
Dealing with Personality Conflicts	p. 115
Cultivating Conflict Resolution Skills	p. 133
Disciplining Bad Apples	p. 149
Ditching Bad Apples	p. 159
Considering Legal Ramifications	p. 175
Fend Off Future Bad Apples	p. 187
Create a Positive Work Environment	p. 189
Avoid Hiring Bad Apples	p. 207
Conclusion: Balancing the Apple Cart	p. 225
Index	p. 235
Table of Contents provided by Ingram. All Rights Reserved.

Bad Apples

How to Manage Difficult Employees, Encourage Good Ones to Stay, and Boost Productivity

At a Glance

Paperback

Shipping

How to return your order

Defective items

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