| How to Use This Book | p. 11 |
| Introduction: This Book Can Save You Time! | p. 13 |
| Getting Started Is the Toughest Step | p. 15 |
| Consider a Time Study | p. 16 |
| Assess Your Problem Areas | p. 17 |
| Establish Clear Goals for Your Job | p. 18 |
| Write Down Your Goals and Objectives | p. 20 |
| Set Clear Goals for Time Use | p. 21 |
| Set Daily and Weekly Objectives | p. 22 |
| Start Your Day the Night Before | p. 23 |
| Don't Procrastinate | p. 24 |
| Pareto's Principle: 80-20 | p. 25 |
| The ABCs of Prioritizing | p. 26 |
| The A in ABC | p. 27 |
| The B in ABC | p. 28 |
| The C in ABC | p. 30 |
| Write Down Tasks as You Receive Them | p. 31 |
| Set Deadlines for Assignments | p. 32 |
| Under-Commit and Over-Deliver | p. 33 |
| Keep Score | p. 34 |
| Make a To Do List | p. 35 |
| Use the To Do List! | p. 36 |
| Share the To Do List | p. 38 |
| Update the To Do List | p. 39 |
| Organize Your Workspace: General | p. 40 |
| Organize Your Workspace: The Desktop | p. 41 |
| Organize Your Workspace: Paper Files | p. 43 |
| Organize Your Workspace: Folders | p. 44 |
| Organize Your Workspace: Electronic Files | p. 45 |
| Organize Your Workspace: Contacts | p. 46 |
| Organize Your Workspace: Cull Your Files | p. 47 |
| Handle Your Mail Efficiently | p. 48 |
| Use a Suspense File | p. 49 |
| Keep Only One Planner/Scheduler | p. 50 |
| What to Keep-and What Not to Keep | p. 51 |
| What to Do With Draft Documents | p. 53 |
| Handle Business Cards | p. 54 |
| Know Your Best Working Hours | p. 55 |
| Make Critical Appointments at Your Best Times | p. 56 |
| Group Similar Tasks | p. 57 |
| Put Up a Fence | p. 58 |
| Block Contingency Time Every Day | p. 59 |
| Scheduling: A 5-Step Process | p. 60 |
| Scheduling: Step 1 | p. 61 |
| Scheduling: Step 2 | p. 62 |
| Scheduling: Step 3 | p. 63 |
| Scheduling: Step 4 | p. 64 |
| Scheduling: Step 5 | p. 64 |
| Use an Electronic Calendar | p. 65 |
| Make the Electronic Calendar Work | p. 66 |
| Attend Outside Meetings | p. 67 |
| Minimize Interruptions: Set Office Hours | p. 68 |
| The Second-Greatest Time-Killer | p. 70 |
| Handle Voice Mail | p. 71 |
| Your Voice-Mail Message | p. 72 |
| Use Voice Mail as a Call Screener | p. 73 |
| Use Caller ID Effectively | p. 75 |
| Handle Inbound Phone Calls | p. 76 |
| Handle Outbound Phone Calls | p. 77 |
| Keep Written Records of Phone Calls | p. 78 |
| Speaking Is Faster Than Writing Memos | p. 79 |
| Handle Your Paper Mail | p. 80 |
| Handle Your E-mail: When | p. 81 |
| Handle Your E-mail: Brevity | p. 83 |
| Handle Your E-mail: Files | p. 84 |
| Handle Your E-mail: Fight Spam | p. 85 |
| E-mail: Discourage the Jokers | p. 86 |
| E-mail: Organize Your Folders | p. 87 |
| E-mail: Write Clear and Direct Subject Lines | p. 88 |
| Copy and Paste Are Two of Your Best Friends | p. 89 |
| Handle Office Visits | p. 90 |
| Handle Paper Files | p. 91 |
| Magazines: Cull and Kill | p. 92 |
| Use a "Reading File" | p. 93 |
| Create a Contact List | p. 94 |
| Use a PDA | p. 95 |
| Make It Really Save Time-Not Use More Time | p. 97 |
| Keep Software Current | p. 98 |
| Keep Your E-Desktop Clean | p. 99 |
| Establish a Clean Filing System | p. 100 |
| Make Certain Your Computer Is Operating as Speed | p. 101 |
| Make Certain Your Internet Connection Is at Speed | p. 102 |
| Virus Protection: Not an Option | p. 103 |
| More on PDAs | p. 104 |
| That Cell Phone! | p. 105 |
| Who Knows Your Cell Phone Number? | p. 106 |
| Cell Phone: Set to Stun | p. 107 |
| To BlueTooth or Not to BlueTooth | p. 108 |
| Is Text Messaging for You? | p. 109 |
| Get Your Own Printer! | p. 110 |
| Get Computer Training to Get More Efficient | p. 111 |
| The Third-Greatest Time-Killer | p. 113 |
| They Can't be Avoided-But They CAN Be Efficient! | p. 114 |
| Meeting Timing-When Is Best? | p. 115 |
| Put a Time Limit on Meetings | p. 116 |
| Have an Agenda for Meetings | p. 117 |
| Use the Agenda-Time the Elements | p. 118 |
| Distribute the Agenda in Advance | p. 119 |
| Train Yourself on Conducting Meetings | p. 120 |
| Train Participants and Staff on Efficient Meetings | p. 121 |
| Attend Only the Meetings You Must | p. 122 |
| The Greatest Time Killer | p. 123 |
| Communicate Your Work Style | p. 124 |
| Adjust to Your Boss | p. 125 |
| Find a Mentor or Coach | p. 127 |
| Control Interactions With Others | p. 128 |
| The Geography of the Office | p. 129 |
| Desk Placement | p. 130 |
| Chair Placement | p. 131 |
| Relationships to Windows | p. 132 |
| Discourage "War Stories" | p. 133 |
| Stand and Be Counted | p. 135 |
| Learn to Say No | p. 136 |
| Learn to Delegate: Discover What Your Staff Can Handle | p. 137 |
| Learn to Delegate: Learn Where Others Can Handle Better | p. 138 |
| Learn to Delegate: Train Your Staff to Handle | p. 139 |
| Recognize That Procrastination Is a Habit-Work to Break It | p. 140 |
| Don't Put It Off, Wimpy! | p. 142 |
| If It's on the To Do List, Do It | p. 143 |
| Commit to the Job-or Delegate It | p. 144 |
| "It's Not My Job, Man!" | p. 145 |
| Beat the Fear of the Unknown | p. 146 |
| Overcome the Insecurity of a Lack of Knowledge | p. 147 |
| If You are Not Interested, Get Interested | p. 148 |
| If You Don't Like the Task, Do It and It Will Go Away | p. 149 |
| Schedule Travel Trips in Batches | p. 150 |
| Use Travel Time to Learn | p. 151 |
| Use Travel Time to Communicate | p. 152 |
| Use Travel Time to Unwind | p. 154 |
| Use Travel Time to Prepare | p. 155 |
| Use Airplane Time to Catch Up | p. 156 |
| Use Travel Time to Read | p. 157 |
| Set Personal and Family Goals | p. 158 |
| Make Certain You Leave Time for Personal Goals | p. 159 |
| Schedule Down Time During the Day | p. 160 |
| Take Brief Breaks | p. 161 |
| Don't Overwork Yourself | p. 162 |
| Schedule Medical and Dental Visits Well in Advance | p. 163 |
| Schedule Medical and Dental Visits for Early Morning | p. 164 |
| Grocery Trips: Buy Bulk | p. 165 |
| Organize the Closet | p. 166 |
| Don't Make Special Trips-Combine Them | p. 167 |
| Organize and Systematize Your Morning Procedure | p. 169 |
| Train the Family | p. 170 |
| Reward Yourself | p. 171 |
| Don't Be a Perfectionist | p. 172 |
| Home Communication: Are You Over-Connected? | p. 173 |
| TV Time Sucks Away From People Time | p. 174 |
| Control Children's Access to TV | p. 175 |
| Control Children's Access to the Internet | p. 176 |
| Don't Check Your Portfolio Every Day | p. 177 |
| Schedule Vacations-and Take Them! | p. 179 |
| Try to Live Close to Work | p. 180 |
| Index | p. 183 |
| About the Author | p. 189 |
| Table of Contents provided by Ingram. All Rights Reserved. |