| Introduction: Themes and Objectives | p. 1 |
| Safety, Security, (Un)certainty | p. 3 |
| The Water Industry's Perspective of Water Contamination Emergencies | p. 5 |
| The Customers' View on Water Contamination | p. 7 |
| Achieving an Appropriate Balance? - An Ofwat Perspective | p. 19 |
| Water Contamination: Case Scenarios | p. 27 |
| Chemical Contamination of Water - Toxic Effects | p. 31 |
| HPA Role on Health Risk Advice to Public Health Teams | p. 39 |
| Preventing Drinking Water Emergencies - Water Quality Monitoring Lessons from Recent Outbreak Experience | p. 42 |
| Water Safety Plans and Their Role in Preventing and Managing Contamination of the Water Supply | p. 53 |
| The Use of Computational Toxicology for Emergency Response Assessment | p. 62 |
| Risk Management Capabilities - Towards Mindfulness for the International Water Utility Sector | p. 70 |
| Mass Spectrometry Screening Techniques | p. 81 |
| The Utilisation On-line of Common Parameter Monitoring as a Surveillance Tool for Enhancing Water Security | p. 89 |
| Risk Assessment Methodology for Water Utilities (RAM-W™) - the Foundation for Emergency Response Planning | p. 99 |
| Faster, Smaller, Cheaper: Technical Innovations for Next-Generation Water Monitoring | p. 105 |
| A Dutch View of Emergency Planning and Control | p. 116 |
| Water Distribution System Modelling: an Essential Component of Total System Security | p. 126 |
| Strengthening Collaborations for Water-Related Health Risk Communications | p. 135 |
| Risk Assessment, Perception and Communication - Why Dialogue is Politic | p. 145 |
| Bouncing Back | p. 152 |
| Poor Communication During a Contamination Event May Cause More Harm to Public Health than the Actual Event Itself | p. 156 |
| Communication of Tap-water Risks - Challenges and Opportunities | p. 165 |
| Improving Communication of Drinking Water Risks Through a Better Understanding of Public Perspectives | p. 172 |
| UK Water Industry Laboratory Mutual Group: Progress and Achievements | p. 184 |
| Recent Advances in Rapid Ecotoxicity Screening | p. 192 |
| A Water Company Perspective | p. 203 |
| Rapid Detection of Volatile Substances in Water Using a Portable Photoionization Detector | p. 208 |
| Analysis Methods for Water Pollution Emergency Incidents | p. 216 |
| Laboratory Environmental Analysis Proficiency (LEAP) Emergency Scheme | p. 229 |
| Electronic attack on IT and SCADA Systems | p. 236 |
| Incident Involving Radionuclides | p. 240 |
| CBRN Issues | p. 251 |
| Screening Analysis of River Samples for Unknown Pollutants | p. 265 |
| Microbiological Risk and Analysis Issues in Water | p. 267 |
| Reagentless Detection of CB Agents | p. 284 |
| Be Prepared, the Approach in the Netherlands | p. 292 |
| Overview of the Water Company Challenges | p. 303 |
| Closing Remarks | p. 310 |
| Posters | |
| Monitoring of Organic Micro Contaminants in Drinking Water Using a Submersible UV/VIS Spectrophotometer | p. 313 |
| Removal of Humic Substances from Water by Means of Ca2+- Enriched Natural Zeolites | p. 317 |
| Protective Effects of Cathodic Electrolyzed Water on the Damages of DNA, RNA and Protein | p. 320 |
| Detection of 88 Pesticides on the Finnigan TSQ® Quantum Discovery Using a Novel LC-MS/MS Method | p. 324 |
| Water Safety Plans: Prevention and Management of Technical and Operative Risks in the Water Industry | p. 328 |
| Analysis of Aquifer Response to Coupled Flow and Transport on NAOL Remediation with Well Fields | p. 331 |
| Safe Drinking Water: Lessons from Recent Outbreaks | p. 333 |
| Prevention and Security Measures Against Potential Terrorist Attacks to Drinking Water Systems in Italy | p. 337 |
| Improved Understanding of Water Quality Monitoring Evidence for Risk Management Decision-making | p. 350 |
| Tools for the Rapid Detection of Pathogens in Mains Drinking Water Supplies | p. 355 |
| Detection and Confirmation of Unknown Contaminants in Untreated Tap Water Using a Hybrid Triple Quadrupole Linear Ion Trap LC/MS/MS System | p. 360 |
| "Mind the Gap" - Facilitated Workshop | p. 366 |
| Subject Index | p. 369 |
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