Watch Your Language : Why Conversations Go Wrong and How to Fix Them - Rob Kendall

Instant online reading.
Don't wait for delivery!
Go digital and save!

Watch Your Language

Why Conversations Go Wrong and How to Fix Them

By: Rob Kendall

Write A Review

Paperback | 5 March 2024

At a Glance

Paperback
224 Pages

Dimensions(cm)
21.4 x 14.6 x 1.7

Paperback

RRP $34.99

$32.75

or 4 interest-free payments of $8.19 with

Ships in 5 to 7 business days

The most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall.

The most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall.

Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal-

How to avoid conversations escalating into destructive arguments
How to prepare for and conduct challenging conversations
How to avoid defensiveness and emotional lockdown
How to read the warning signals that a conversation is going off-track

Short digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life - from your partner, parents and children to your colleagues, boss and neighbours.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.