Voices That Matter

Teaches designers working on project teams of 2 or 200 how to collaborate and resolve conflicts effectively.

• This book offers an array of simple techniques to identify difficult situation, redirect conflict to be productive, evaluate strengths and weaknesses, and cultivate a collaborative mindset.
• The only book on conflict management and collaboration written for design professionals and students.
• Seasoned author brings his valuable real world experience running a user experience design firm to bear in this much need guide.

WHAT IS THE ONE THING not taught in design school, but is an essential survival skill for practicing designers? Working with other people. And yet, in every project, collaboration with other people is often the most difficult part.

The increasing complexity of design projects, the greater reliance on remote team members, and the evolution of design techniques demands professionals who can cooperate effectively. Designing Together is a book for cultivating collaborative behaviors and dealing with the inevitable difficult conversations.

Designing Together features:

• 28 collaboration techniques
• 46 conflict management techniques
• 31 difficult situation diagnoses
• 17 designer personality traits

This book is for designers:

• On teams large or small
• Co-located, remote, or both
• Working in multidisciplinary groups
• Within an organization or consulting from outside

You'll also find sidebar contributions from David Belman (Threespot), Mandy Brown (Editorially, A Book Apart), Erika Hall (Mule Design Studio), Denise Jacobs (author), Jonathan Knoll (InfinityPlusOne), Marc Rettig (Fit Associates), and Jeanine Turner (Georgetown University).