Using Data Analytics to Drive Transformational Change

The Chapman University Model

By: James L. Doti

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Hardcover | 13 November 2025

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264 Pages

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Using Data Analytics to Drive Transformational Change: The Chapman University Model opens with the statement, âMost strategic plans are a waste of time â" a drain on precious resources.â An alternative planning approach is described in this book. It represents a paradigm shift in tackling transformational change. Rather than developing all-around strategies, the author presents a planning model that guided Chapmanâs transformation that took place during James Dotiâs 25-year presidency at Chapman University.

Chapter 2 describes how data analytics were used to increase student selectivity by utilizing specific strategies relating to tuition pricing and discounting.

Chapter 3 shows how the progress of competing universities can be identified and measured in helping determine the optimal size for a university. The specific strategies relating to establishing a new film school, law school and physical therapy program are presented, as well as when and how to pursue national accreditation for a schoolâs academic programs.

Chapter 4 describes how analytical tools can be used to optimally invest in buildings and land. Putting those tools to work is described in examples related to the construction of a new film studio, library, underground parking, and landscape development.

Chapter 5 explains how a unique budgetary system was developed to move Chapmanâs faculty salaries into the 95th percentile for all professional ranks. It also presents specific strategies relating to increasing the number of endowed faculty chairs and professorships.

Chapter 6 describes how the net income ratio can be used to assess the financial health of the institution as well as increase endowment growth and investments in buildings and land. Specific examples include increasing the number of natural science majors as well as developing a new campus devoted to graduate health science programs. The chapter also presents a unique strategy relating to succession planning

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