Upgrade

The Seven Premium Principles Of Customer Service

By: Michael Wright

Write A Review

Hardcover | 21 October 2008

At a Glance

Hardcover
112 Pages

Dimensions(cm)
22.86 x 15.24 x 1.12

Hardcover

$30.00

or 4 interest-free payments of $7.50 with

Ships in 5 to 7 business days

Separate your business from the rest by upgrading your service approach to a premium level. UPGRADE was written to help you obtain a highly regarded reputation by implementing The Seven Premium Principles Of Customer Service. Reward your clientele with excellence in every transaction. Behold the power of the UPGRADE.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $49.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.