Understanding Misunderstandings

A Practical Guide to More Successful Human Interaction

By: Robert L. Young

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Paperback | 1 October 1999

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186 Pages

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22.86 x 15.24 x 1.09

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"To my knowledge no other book pursues this particular topic so relentlessly and so widely. The sheer number of sources of misunderstanding that Young considers is extraordinarily broad. . . . In short, this book is about the problems that everyone deals with all of the time." --Andre Modigliani, Associate Professor of Sociology, University of Michigan Have you ever meant one thing, but said another? Reacted angrily when no offense was intended? Wished that the earth would open up and swallow you? Understanding Misunderstandings will help you get out and stay out of these difficulties. Robert L. Young explains why many common types of misunderstandings arise and how they can be avoided or corrected. In the first part of the book, he breaks the process of misunderstanding down into stages, showing how it can occur when we misspeak, mishear, misinterpret, or react in inappropriate ways. In the second part, he expertly analyzes the kinds of misunderstandings that can arise from differences in culture, social class, race and ethnicity, and gender. Real-life examples illustrate many of the problems and solutions he describes. Because misunderstanding can destroy friendships and marriages, wreck careers, and lead to clashes between whole segments of society, understanding and diffusing it is of the utmost importance. This reader-friendly book provides the practical guidance to do just that. Educators, business people, psychologists, parents--in fact, everyone who interacts with other people--will benefit from it.

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Non-Fiction Reference, Information & Interdisciplinary Subjects Interdisciplinary Studies Communication Studies Self-Help, Personal Development & Practical Advice Popular Psychology Psychology Social Psychology

Preface
Introduction: Interaction and Misunderstanding
The Process of Misunderstanding
Action: The Problem of Being Misunderstood
Observing Behavior: Perception and Misunderstanding
Making Sense of What We Perceive The Problem of Interpretation
Modest Actions, Monumental Misunderstandings
The Consummation and the Aftermath: Behavioral Responses and Emotional Reactions
Misunderstandings in Cultural and Social Context
Culture Clashes
Class Acts: Social Class and Misunderstandings
It's All Black and White: Race and Misunderstandings
She Said, He Heard: Women, Men, and Misunderstanding
References
Index
Table of Contents provided by Publisher. All Rights Reserved.

Understanding Misunderstandings

A Practical Guide to More Successful Human Interaction

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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