The Psychology of Effective Leadership

Section 1: The three base models 1. Model 1: The neurobiology of leadership 2. Model 2: The mechanics of communication: the ego states 3. Model 3: The psychology of how humans adapt to change: the transition tasks Section 2: Applying the neurobiology 4. How do I keep my brain working at work? The neurobiology of resilience: avoiding burnout in today's workplace 5. How do get the best from someone? Understanding individual neurobiology: avoiding threat and building rewards: the seven types 6. How do I manage in limited time? The tired brain: the enemy of effective leadership 7. How do I engage and motivate a set of diverse people with different views? The neurobiology of inclusion and psychological safety Section 3: Communication: using the ego states 8. What's going wrong in this workplace relationship? Using the ego states to understand relationship dynamics 9. We disagree: how do I handle that? How to have conversations that have impact, but don't lead to conflict and disengagement 10. How do I get the best out of my colleagues? Simple acts that create reward: using the ego states and introducing the 'Strokes' Section 4: Using the transition tasks 11. I'm about to create change - how do I do that and still take people with me? How to harness the positivity of a transition: setting and maintaining the environment for change 12. How do I influence when someone is resistant and defensive? The psychology of influencing Section 5: Using all three models in combination 13. How do I give challenging feedback so its heard and acted upon? The art of feedback: 'the most threat inducing act of leadership' 14. How do I instil ownership? What to do when someone is not performing as you need them to 15. How can I be heard? The psychology of 'voice' 16. How do I lead a whole team effectively? Contemporary team psychology Section 6: Twenty-first century leadership 17. Can anyone lead? If I change my behaviours, do I change myself? Effective twenty-first century leadership