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The Management of Consumer Credit : Theory and Practice - S. Finlay
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The Management of Consumer Credit

Theory and Practice

By: S. Finlay

Hardcover | 9 April 2010 | Edition Number 2

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Consumer Credit Management: An Introduction Organizational Matters Marketing Predicting Consumer Behaviour Customer Acquisition Customer Management Collections (Early Stage Delinquency) Debt Recovery (Late Stage Delinquency) Fraud Funding and Provision Capital Requirements Appendix A: Predictive Models of Consumer Behaviour Appendix B: Scorecard and Portfolio Monitoring Appendix C. US and UK Legislation Appendix D: Recommended Reading Bibliography Index

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Published: 9th April 2010

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