The HR Operating Model

Designing a People Function that Supports the Workforce and the Business

By: Perry Timms

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eText | 3 August 2025 | Edition Number 1

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Is your HR operating model aligned to deliver measurable business value?

The HR Operating Model by Perry Timms is a strategic guide for senior people leaders who want to modernize HR to drive performance, agility and strategic impact.

Written by a leading industry voice and five-time HR Magazine Most Influential HR Thinker, this book replaces outdated structures with a proven model built on people experience, data and analytics, agility, product management and technology integration. Drawing on examples from Santander, Jaguar Land Rover, Barnardo's, Collinson Group, Novartis and NatWest, it offers governance-led frameworks for building a high-impact HR function that aligns with organizational priorities.

You'll discover how to:
- Redesign HR to support a high-performing, future-ready workforce
- Leverage data and analytics to inform strategic decisions
- Embed agility, technology and product thinking into HR delivery
- Build people experiences that strengthen culture and business results

With strategic models, practical tools and insights from industry experts, The HR Operating Model equips senior HR professionals to deliver transformation, strengthen capability and prove HR's value at enterprise level.

Themes include: HR transformation, governance, data and analytics, agility, technology integration