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The Complete Guide to Customer Support : How to Turn Technical Assistance Into a Profitable Relationship - Joe Fleischer

The Complete Guide to Customer Support

How to Turn Technical Assistance Into a Profitable Relationship

By: Joe Fleischer

Hardcover | 27 July 2017 | Edition Number 1

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Today''s support operations face greater responsibilities than the help desks of the 1990s. That''s because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t

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