The Call Centre Training Handbook
A Complete Guide to Learning and Development in Contact Centres
By: John P. Wilson
Hardcover | 30 December 2008 | Edition Number 1
At a Glance
Hardcover
$169.75
Ships in 15 to 25 business days
ISBN: 9780749450885
ISBN-10: 0749450886
Series: KOGAN PAGE
Published: 30th December 2008
Format: Hardcover
Number of Pages: 336
Audience: Professional and Scholarly
Publisher: Kogan Page Ltd
Country of Publication: GB
Edition Number: 1
Dimensions (cm): 24.6 x 16.3 x 2.9
Weight (kg): 0.64
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