Technology, Work and Globalization

Tiny Technology with Global Impact on Work

By: C. SÃ¸rensen

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Hardcover | 30 September 2011 | Edition Number 1

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224 Pages

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24.13 x 15.88 x 1.91

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There are currently 3.5 billion mobile phones in the world and mobile information technologies permeate all aspects of life. This book explores how mobile technologies and information work shape each other. Most writings do not consider how information work increasingly relies on mobile services; this book seeks to address this imbalance.

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Published: 30th September 2011

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List of Figures and Tables	p. x
Preface	p. xii
Acknowledgements	p. xiv
Mobility - Emerging Challenges	p. 1
A world of mobility	p. 1
Mobility research	p. 6
Research approach	p. 9
Book overview	p. 15
Technology - Enabling Capabilities	p. 17
Connectivity	p. 18
Portability	p. 19
Memory	p. 21
Pervasiveness	p. 23
Intimacy	p. 25
Priority	p. 27
Portfolios	p. 30
Affordances	p. 31
Services	p. 35
Summary	p. 37
Work- Facing Paradoxes	p. 39
Mobility	p. 39
Work	p. 40
Defining mobile work	p. 44
Paradox	p. 49
Performance	p. 52
Asymmetry	p. 55
Boundaries and fluidity	p. 58
Creativity	p. 59
Collaboration	p. 64
Control	p. 70
Summary	p. 75
Creativity - Fluid Performances	p. 77
Case 1: Hiro-CEO	p. 77
Intimate technology performances	p. 79
Case 2: Ray - taxicab driver	p. 82
Mobile and anchored	p. 83
Case 3: Khalid - foreign exchange trader	p. 86
Mobile trade-offs	p. 87
Anytime and anywhere, anyone?	p. 90
The unbearable lightness of situations	p. 92
Rhythms of interaction	p. 94
Cultivating fluidity	p. 95
Managing interruptions	p. 97
Mobile overload	p. 99
Summary	p. 100
Collaboration - Transparent Interdependencies	p. 101
Case 4: John and Mary - police officers	p. 101
Mobile policing and technologies	p. 104
Constant coupling and rhythms of collaboration	p. 107
Case 5: Simon - security guard	p. 110
Case 6: Winters - industrial waste lorry driver	p. 111
From batch-time to real-time reporting with RFID	p. 113
Symmetry and asymmetry in collaboration	p. 115
Case 7: Jun - town planner	p. 117
Individual and collective working	p. 118
Transparency in collaboration	p. 122
Cultivating collaboration	p. 123
Summary	p. 124
Control - Effective Interventions	p. 126
Case 8: Jason - delivery driver	p. 126
Remote control and local discretion	p. 128
Case 9: Yin - peri-operative specialist practitioner	p. 130
Direct observation and indirect control	p. 131
Organising mobility	p. 132
Trust and enterprise mobility	p. 135
Cultivating boundaries	p. 137
Summary	p. 140
Portfolios - Amplified Mobility	p. 141
Ecologies, infrastructures and portfolios	p. 141
Mobile services diversity	p. 142
Unpacking mobile service diversity	p. 144
Affordances, mechanisms and materiality	p. 148
Summary	p. 156
Challenges - Managing Mobile Performances	p. 158
Emerging and planned performances	p. 158
Managing mobility practices	p. 164
Conclusion	p. 167
Notes	p. 171
References	p. 173
Author Index	p. 195
Subject Index	p. 201
Table of Contents provided by Ingram. All Rights Reserved.

Technology, Work and Globalization

Tiny Technology with Global Impact on Work

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

Other Editions and Formats

Paperback

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