| Plenary Papers | |
| Systems Science - Addressing Global Issues | p. 1 |
| Systems Science | p. 7 |
| The Actor as a Perfect Citizen | p. 11 |
| Information Systems and Systems Science | p. 19 |
| Engineering Systems | p. 25 |
| Giving Requisite Variety to Strategy and Information Systems | p. 33 |
| United Kingdom Higher Education - A Systems Failure? | p. 41 |
| Systems Practitioners: Facilitators of the Bringing - Forth of Social Systems | p. 47 |
| A Theoretical Framework for an Interpretive-Systemic Study of Public Health Services in Venezuela | p. 53 |
| Business Systems | |
| Introduction | p. 65 |
| Metagame Analysis as a Tool for Longitudinal Analysis of Multi-Actorial Decision Processes | p. 67 |
| Cultural Contradictions Impeding Global Competitiveness of American High-Technology Firms | p. 73 |
| Systems Methodologies and Enabling Technologies: A Role for Group Support Systems? | p. 79 |
| The Evaluation of IT Investment | p. 85 |
| Heuristic Methods as an Instrument to Develop a Manager | p. 91 |
| Suprahuman Systems and Management: Steering in Jeopardy? | p. 97 |
| Using an Organisation Wide Consultation Approach for the Creation of Information and Information Technology Strategies | p. 103 |
| Complex Systems | |
| Introduction | p. 109 |
| Systems Synthesis | p. 111 |
| Mapping Conceptual Models on to the Real World | p. 117 |
| Systems Modelling with Natural Language and Fuzzy Logic | p. 123 |
| Critical Systems | |
| Introduction | p. 129 |
| Practising Freedom | p. 131 |
| Ecology and Evaluation: The Macro-Quality Perspective | p. 137 |
| 'Non-Traditional' Logistics - A Step Forward? | p. 143 |
| Critical Systems Thinking, Post-Modernism and the Philosophy of Richard Rorty | p. 149 |
| Cybernetics | |
| Introduction | p. 155 |
| Nonlinear Dynamics and Fire Risk Assessment | p. 157 |
| A Cybernetic View of Quality Management | p. 163 |
| Innofusion: Feedback in the Innovation Process | p. 169 |
| Organizational Cybernetics | p. 175 |
| Moving Management Around the Organisation or How to Make Jobs for the Boys | p. 181 |
| Cybernetics and the Social: Conversations with Unspeakable Machines | p. 187 |
| Linking SSM with VSM for Information System Management | p. 193 |
| Cybernetics in Management | p. 199 |
| A Workshop Methodology Based on the "Viable System Model" of Stafford Beer | p. 205 |
| Educational Systems | |
| Introduction | p. 211 |
| Reading as a Complex Phenomenon | p. 213 |
| Design of Vocational Education Systems: A Systems Science Contribution to the "Competences" Debates | p. 217 |
| Designing an MBA Curriculum for Information Systems Managers: An Analysis of Contextual Factors | p. 223 |
| Theseus - A Model for Global Connectivity | p. 229 |
| Problem-Solving Skills within the Curriculum: A Case for a "Softer" Approach | p. 235 |
| Creativity and Science Ecology of Mind: The Future Sight of Science has Begun | p. 241 |
| Sport Training as an Open System | p. 245 |
| Introducing Systems Thinking into Mathematics Learning | p. 251 |
| Systems Education: Is There a Mass Delivery Approach? | p. 257 |
| Computer-Based Methods of Knowledge Acquisition and Elicitation in Terms of the Subjective Representations and Teaching of Complex Domains | p. 263 |
| Developments in the Automation of SSM Tutorials Using Multimedia Technology | p. 269 |
| Environmental Systems, Social Systems, and Health-Systems | |
| Introduction | p. 275 |
| Systems Science and the Alternatives to the Changes of Soil in Areas of Traditional Agriculture | p. 277 |
| A Systems Approach to Environmental Management | p. 283 |
| A Systems Approach to Social Innovation | p. 289 |
| Automation Technology as a Human Tool for Accomplishing Human Purposes | p. 295 |
| Health for All and Community Participation | p. 301 |
| Information Systems | |
| Introduction | p. 305 |
| On the IncommensurabiIity of Hard and Soft Systems Approaches to Information Systems Provision | p. 307 |
| Knowledge Elicitation: First Step Towards Managing Floating Information in Financial Sectors | p. 313 |
| Information Requirements: A Systems and Knowledge Based Approach | p. 319 |
| They Shoot Werewolves, Don't They? | p. 325 |
| Function-Oriented Data Modelling | p. 331 |
| Conceptual Modelling and DBS/KBS Design | p. 337 |
| The Algorithmic Nature of Problem Solving | p. 343 |
| Syntax and Semantic Analysis of Mission Statements | p. 349 |
| Sublimating Methodologies: The Fallacy of 'The Right Thing Right'? | p. 355 |
| Application-Oriented Tools for Software Development | p. 361 |
| How to Deal with Wicked Problems Using a New Type of Information System | p. 367 |
| Metaphorical Thinking and Information Systems: The Example of the Mechanistic Metaphor | p. 373 |
| Improving the Impact of Systems Thinking on Information Systems Development | p. 379 |
| Towards a Multimedia Based New Information Concept | p. 385 |
| Towards an Interpretative Form of Data Analysis for the Soft Systems Methodology | p. 391 |
| Intelligent Assistance in the Information Systems Design Process | p. 397 |
| Information Systems Development Systems: What Gives? | p. 403 |
| A Strategy of Engagement: Knowledge Elicitation For Augmentative Systems Development | p. 409 |
| Managing is in Global Companies | p. 415 |
| Kaizen: The Japanese Approach to I.T | p. 421 |
| Interpretive Analytics and Critical Information Systems: A Framework for Analysis | p. 427 |
| Software Quality - Can We Really Afford It? | p. 433 |
| Accessibility and Utilisation of Organisations Newest Asset: Information | p. 439 |
| Applying Soft and Hard Systems Approaches to a Technical Problem | p. 445 |
| Linguistic Categories in Knowledge Based Systems | p. 451 |
| Enterprise Design - A Total Systems Approach to Information Systems Development? | p. 457 |
| The Role of Active Information Systems in Creating and Sustaining A Learning Organisation | p. 463 |
| User Considerations in Communicating Information Technology Security Requirements | p. 469 |
| Resource Object Data Manager: Structured Approach to Systems and Network Management | p. 475 |
| Information Systems Development Education: Assumptions and Practice | p. 481 |
| User Satisfaction as a Measure of Information System Effectiveness | p. 487 |
| Application of Information Technology in Small Business in Slovenia | p. 493 |
| End-User Computing Environment: A Case Study | p. 499 |
| Manufacturing Systems | |
| Introduction | p. 505 |
| Symbolic Manipulation CAD for Parameterized Families of Systems | p. 507 |
| Support Systems for Total Quality | p. 513 |
| Production and Information in Systems | p. 519 |
| Systems Design and Concurrent Engineering - An Organisational Perspective | p. 525 |
| Strategic IS and Systems Methodologies | |
| Introduction | p. 531 |
| Some Areas of Economic Theory Viewed Systemically | p. 533 |
| "Am I Using A Systems Approach?" - A Framework for Response | p. 539 |
| Experience of Teaching the Systems-Based Methodology of Interactive Management | p. 545 |
| A Contingency Approach for the Selection of a Research Methodology (RM) | p. 553 |
| Vulnerable Systems, Failure and Disaster | p. 559 |
| The Systems Law of Ordinary People | p. 565 |
| New Directions in the Use of Structured Tools in Requirements Engineering at Glasgow Polytechnic | p. 569 |
| Towards the Case for More Deliberate Strategic IS | p. 575 |
| Macrame, A Tool to Support the Analyst in Organization | p. 581 |
| Business and Academic Collaboration in a Systems Project | p. 587 |
| Integrating Scientific Disciplines: An Evergreen Challenge to Systems Science | p. 593 |
| A Surprising Union? - Soft Systems Analysis and Sociometry | p. 599 |
| Organisations Without "System": Working with Holons Against Universality? | p. 605 |
| Hermeneutic Approaches to Learning Methodology | p. 611 |
| The Changing Role of System Dynamics | p. 617 |
| Information Systems in Support of Resource Management in the Community | p. 623 |
| Theory and Concepts | |
| Introduction | p. 629 |
| Self-Referential Systems Theory: A Discussion of Some Theoretical Developments | p. 631 |
| Desirability and Feasibility of Linking 'Soft' Systems Methodology [SSM] with Structured Methodologies | p. 637 |
| Systems Science: A New Imperialism? | p. 643 |
| Metaphors as Seen by a Knowledge Elicitor | p. 649 |
| Author Index | p. 653 |
| Subject Index | p. 657 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
