Supplier Evaluation and Performance Excellence

A Guide to Meaningful Metrics and Successful Results

By: Sherry Gordon

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Hardcover | 30 April 2008

At a Glance

Hardcover
256 Pages

Dimensions(cm)
22.86 x 15.88 x 2.54

Hardcover

$155.99

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Understanding supplier performance is vital to ensuring a well-functioning supply network. This how-to book will help you develop and implement an evaluation process to help you reduce costs, lower risk, and improve both the performance of your company and your suppliers.

This practical text includes examples of best practices that companies are using to evaluate suppliers and illustrates how to get beyond collecting data for the sake of data to achieving real results. It shows how to get at the meaning behind supplier metrics, and choose measurements that are meaningful both in the context of your company's goals and also for the supplier. Supplier Evaluation and Performance Excellence helps you get at the root causes of supplier problems that even suppliers may be unaware of and enable them to make high-impact improvements.

Many firms do not know where to begin in the supplier evaluation process, what ways would work best, or even what kind of results they want to get. They know that they should be measuring supplier performance, but may not understand why or what they would gain from it. This book is geared toward managers at two types of companies: those who know that they should be measuring supplier performance but don't know where to start, and companies who want ideas about how to improve or revitalize a current program.

Industry Reviews

"Finally, there is a practical guide to managing supplier performance. This much-needed book is a must read for all executives and practitioners who are looking for ways to measure and improve the performance of their suppliers and reduce supply risk." -Charles Ballard, Supplier Development Manager, The Boeing Company

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You Can Find This Book In

Non-Fiction Law Laws of Specific Jurisdictions Property Law Land & Real Estate Law Business & Management Management & Management Techniques Management of Specific Areas Purchasing & Supply Management Production of Quality Control Management Business Strategy

Introduction	p. 1
Getting Started	p. 17
Choosing the Team and Developing the Plan	p. 33
Developing an Evaluation Strategy	p. 57
Determining What to Measure	p. 79
Evaluation Approaches	p. 103
Using Technology for Supplier Evaluation	p. 125
Designing the Process	p. 133
Measuring and Managing Supplier Performance	p. 161
Recognition and Rewards	p. 179
Supplier Development	p. 203
Index	p. 223
Table of Contents provided by Blackwell. All Rights Reserved.

Supplier Evaluation and Performance Excellence

A Guide to Meaningful Metrics and Successful Results

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

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